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Customer Support (night shift) with English

Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

Knowledge of Microsoft Office and online navigation, Advanced knowledge of English.

Key responsabilities:

  • Communicate efficiently to promote and sell
  • Propose tailored offers for customers' needs
  • Provide accurate information about products
  • Manage and resolve customer enquiries
  • Ensure customer satisfaction and quality
Temps HR logo
Temps HR Human Resources, Staffing & Recruiting Large https://www.tempshr.ro/
501 - 1000 Employees
See more Temps HR offers

Job description

The ideal candidate:

  • Enjoy talking and communicating with others;
  • Have knowledge of Microsoft Office (Word, Excel, Outlook) and online navigation;
  • Be customer-oriented, sensitive to customer needs and attentive to detail;
  • To be willing to continuously learn new things;
  • To be a team player;
  • Have the ability to negotiate and persuade;
  • Want to make things happen;
  • See projects as a challenge and an opportunity for development;
  • Have an advanced knowledge of English.

Job description

  • Communicate on the phone, but not anyway, but with the aim of promoting, persuading and selling products and services;
  • To propose offers tailored to customers' needs, to give them exactly what they need;
  • Provide relevant and accurate information about the products and services promoted;
  • Manage and resolve customer enquiries;
  • Ensure that you have satisfied customers, and that in everything you do, you follow up on both quality and target achievement.


Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Microsoft Office
  • Open Mindset
  • Persuasive Communication
  • Sales Acumen

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