Supervisor Patient Financial Services, Revenue Cycle, FT, 8A-4:30P Hybrid Remote

Baptist Health has a commitment to strengthening the compassionate care we provide. With the addition of Boca Raton Regional Hospital, Baptist Health is able to provide the Palm Beach community expanded access to healthcare services.

Boca Raton Regional Hospital is an advanced tertiary medical center with 400 beds and is a recognized leader in Cardiovascular Care, Oncology, Women's Health, Orthopedics, Emergency Medicine and the Neurosciences, all of which offer state-of-the-art diagnostic and imaging capabilities. The Hospital is now a part of Baptist Health South Florida, the largest healthcare organization in the region, with 12 hospitals, more than 24,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World’s Most Ethical Companies.

Everything we do at Baptist Health, we do to the best of our ability. That includes supporting our team with extensive training programs, millions of dollars in tuition assistance, comprehensive benefits and more. Working within our award-winning culture means getting the respect and support you need to do your best work ever. Find out why we’re all in for helping you be your best.

Description

Provide leadership and guidance to the A/R Control and Customer Service/Collector Representatives. Responsible for maximizing cash flow, minimizing bad debt expense and maintaining excellent customer relations. Ensures that patient questions/concerns/complaints are resolved in a timely and professional manner. Creates and maintains statistical reports to include: aging, cash statistics, denials, and employee productivity and quality assurance statistics. Reviews and approves adjustments and write-off request to ensure accurate account resolution. Oversees the reconciliation of payments to the General Ledger. Ensures compliance with state and federal governmental and collection laws. Assists in screening and interviewing potential candidates(s) during hiring process. Trains representatives in all phases of the department‘s activities. Develops, implements, and monitors appropriate controls and systems to ensure consistent performance. Responsible for ensuring workflow management tool is maximized and updated. Estimated salary range for this position is $55952.22 - $72737.89 / year depending on experience.

Qualifications

Degrees: High School,Cert,GED,Trn,Exper Additional Qualifications: Working knowledge of automated telephone and Accounts Receivable systems. Excellent leadership, communication and interpersonal skills required. Minimum Required Experience:

EOE