Offer summary
Qualifications:
Minimum 2 years Help Desk/Service Desk experience, Strong communication and troubleshooting skills, Experience with POS systems, Windows, Microsoft Office.Key responsabilities:
- Provide Tier 1 telephone support for Pacsun systems
- Track, analyze, resolve, and escalate customer incidents
- Assist in store configuration process and equipment testing
- Communicate with Telecom Providers for issue resolution
- Operate flexible schedules based on business needs