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Sales Engineer

Remote: 
Full Remote
Contract: 
Full time
Work from: 
United States

Offer summary

Qualifications:

Bachelor's degree or equivalent experience, Knowledge of Key, PBX, IP Telephony products, Proficiency in Microsoft Office, Excellent presentation, verbal, and written communication skills.

Key responsabilities:

  • Consult on design and management of solutions
  • Keep current on industry offerings/promotions
  • Analyze customer needs to develop strategies
  • Provide direction and information to customers
  • Work collaboratively with different departments to meet objectives
C1 logo
C1
1001 - 5000 Employees
About C1
C1 is transforming the industry by creating connected experiences that make a lasting impact on customers, our teams and our communities. More than 10,000 customers use C1 every day to help them build meaningful connections through innovative and secure experiences. Our NPS of 80, placing us in the World Class category for the fourth consecutive year, is a testament to our ability to provide customers with the highest level of customer satisfaction, responsiveness, and deep domain expertise. C1 collaborates with most of the Fortune 100 companies along with other key global industry partners to deliver solutions with a total lifecycle approach. C1 holds more than 5,600 technical certifications across thousands of engineers throughout North America, including three Customer Success Centers.
See more C1 offers

Job description

C1 Company Overview:

C1: 1 Contact, 1 Connection, 1 Choice

 

C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.

 

So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1.

Overview:

Summary

The Sales Engineer provides pre-sales support of product offerings. This position must be able to assess customer needs and tailor customized solutions moderate to complex in nature to fit business needs. The Sales Engineer must be well versed in all market offerings in the identified area of expertise in order to fully meet customer expectations. Additionally, this position must be able to justify costs related to design, implementation and training.

 

 

C1 is consistently and continuously hiring for Sales Engineer across the United States with experience in communications and data technology.  If you meet the qualifications a C1 Talent Acquisition Partner will reach out to you on next steps. 

Responsibilities:

Essential Functions

  • Consults on design, support, and management of recommended solutions
  • Creates designs through the partner tools for pricing
  • Keeps current on manufacturer offerings/promotions as it relates to technical feasibility, integration, and enhancements. Takes advantage of the offerings/promotions when possible
  • Provides all documentation and input necessary to the NAM to complete a quote and SOW that meets the customer’s needs. (Design, Design Notes, Diagrams, CSA, etc.)
  • Analyzes customer needs, issues and interests to formulate a strategy that will achieve business objectives
  • Strives to ensure a high market share of products and services by providing direction and information on the products and related services to customers and National Account Managers
  • Develops and maintains technical competency for all products
  • Provides direction and consultation to customers towards resolution of complaints for pre-sale issues
  • Keeps current on industry changes, participates when possible in organizations directly involved with SME products and services, and continually works to improve sales techniques and sales knowledge
  • Works independently and as a team member with national account managers, major account support representatives, marketing, services, purchasing and others to achieve company major business objectives
  • Keeps advised on company policies, procedures, and objectives, clarifying them with a Manager when questions arise; is always prepared to accurately discuss these policies with our customers
  • Works directly with key customer personnel to identify, establish, and communicate key performance indicators needed to meet customer requirements
  • Assures tactical and strategic delivery of services to the enterprise in a timely, accurate, and reliable manner
  • Creates, reviews and/or evaluates technical business scopes of work
  • Develops and maintains solution ROI and TCO models
  • General understanding of C1 internal tools, processes and organizational alignment, and product offerings
  • Participates in solution assurance sessions
Qualifications:

Required Qualifications

  • 10-15 years of education, technical or operational experience
  • Knowledge of Key, PBX, IP Telephony, messaging and products is required
  • Proficient at all Microsoft Office products; Outlook, WORD, Excel, PowerPoint and SharePoint
  • Excellent presentation skills
  • Excellent verbal and written communication skills
  • Excellent relationship and collaboration skills
  • Experience managing large complex projects

 

Desired/Preferred Qualifications

  • Understanding of sales and service operations
  • Experience designing Cisco, Avaya and/or Nortel products
  • Understanding of maintenance and managed services offerings
Additional Information:

C1 BENEFITS


* 401(k) Plan (35% match per dollar up to 10%)
* Medical Coverage (3 plan options, no network - all providers are covered, includes comprehensive member advocacy; & Kaiser CA plan option)
* HSA + Employer Contribution
* In-vitro Fertility (treatment coverage)
* Dental
* Vision
* FSA Plans
* Pre-tax Commuter Plans
* Employer-paid Life Insurance
* Employer-paid Short + Long Term Disability
* Paid Parental Leave (4 weeks at 100%)
* Employee Assistance Plan
* Voluntary Life Insurance
* Legal/ID Theft Plans
* TeleHealth Options
* Omada Health (healthy living solution)
* Travel Assistance
* Business Travel Accident Coverage
* Employer-paid Pet Telehealth
* Accident Insurance
* Critical Illness Insurance
* Hospital Indemnity Insurance
* Health Advocate
* Volunteer Time Off


Work Environment
Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Environment
Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Other Duties/Changes
This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1.

EEO Statement
C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Notice of E-Verify Participation

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf <https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf>

Right to Work

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Presentation TrainingCommunications SecuritySales OperationsProject Management

Other Skills

  • Verbal Communication Skills
  • Relationship Building
Are you interested?

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