Offer summary
Qualifications:
High School Diploma/GED, Minimum 1-year customer service experience, Strong knowledge of Microsoft Office 365, Experience in working with remote platforms like EMR systems.Key responsabilities:
- Use guided computer-based workflow for patient management
- Schedule, reschedule, and cancel patient appointments
- Connect patients with their care team members
- Interact professionally and compassionately with patients and caregivers
- Practice empathy and active listening skills