Wifi Support Engineer

We are currently seeking a skilled and experienced Ruckus Engineer to join our team. As a Ruckus Engineer, you will be responsible for designing, implementing, and maintaining Ruckus wireless networks for our clients. You will work closely with our cross-functional team to deliver reliable and high-performance wireless solutions.

Responsibilities

• Design and implement Ruckus wireless networks based on clients' requirements.
• Perform site surveys to assess wireless coverage and identify potential issues.
• Configure and troubleshoot Ruckus wireless controllers, access points, and client devices.
• Optimize wireless network performance and recommend improvements.
• Provide technical support and troubleshooting assistance for wireless network issues.
• Collaborate with network engineers and other stakeholders to integrate wireless networks with existing infrastructure.
• Maintain documentation of network configurations, changes, and issues.
• Stay up-to-date with the latest Ruckus technologies and solutions.

Requirements

• 3-5 years of relevant work experience
• Previous experience working with Guestek; preferred
• Bachelor's degree in computer science, Network Engineering, or a related field.
• Proven experience in designing, implementing, and maintaining Ruckus wireless networks.
• Strong knowledge of Ruckus wireless controllers, access points, and client devices.
• Experience with wireless network protocols and technologies such as Wi-Fi 6 (802.11ax).
• Solid understanding of network security principles and best practices.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Relevant certifications such as Ruckus Certified Wireless Engineer (RCWE) are a plus.