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Support Specialist L2

fully flexible
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
India

Offer summary

Qualifications:

Good command of English (B2 level), Proficiency in AWS, PBI knowledge.

Key responsabilities:

  • Monitor and resolve AWS stack issues
  • Provide first level support for PowerBI
Lingaro logo
Lingaro Large https://lingarogroup.com/
1001 - 5000 Employees
HQ: Warsaw
About Lingaro
Lingaro Group is the end-to-end data services partner to global brands and enterprises. Our industry-recognized capabilities and expertise: • Supply chain analytics • Commercial analytics • Digital commerce • Sustainability analytics • ALCHEMY. creative agency • Data strategy consulting • AI and machine learning • Data platforms • Data visualization • Data governance We are award-winning and globally recognized. - Lingaro is recognized as a ‘Strong Performer’ in the 2022 Gartner® Peer Insights™ “Voice of the Customer” report in data and analytics. - We earned the Great Place to Work® certification in Lingaro Poland in 2023 and in Lingaro Philippines in 2022 and 2023, reflecting our people's trust in our core values. - Lingaro Group has been recognized as a Star Performer in Everest Group’s 2024 Analytics and AI Services Specialists PEAK Matrix® Assessment and a “Major Contender” by the Everest Group on its 2022 Analytics and AI Services Specialists PEAK Matrix® Assessment. - Lingaro Philippines won the Asian Technology Excellence Award for a pioneering sales intelligence solution that helped a manufacturing company make faster and smarter business decisions, automate many of its business processes, and improve its sales and marketing performance. - Lingaro was named Microsoft Poland’s Azure Partner of the Year in 2018 for our outstanding innovations and technology solutions.
See more Lingaro offers

Job description

Tasks:

FTE at 100% ( AWS skill), monitoring person for AWS stack: - Able to resolve & restart jobs when failing incl. understanding simple to medium complexity errors and their resolution. - Concise communication with stakeholders whenever data pipelines fail. - Ideally: Someone who can develop some AWS tasks under guidance.

FTE at 100% ( PBI skill): - Someone who can work on and resolve incoming tickets (answer standard questions etc.) - Act as a first level support for PowerBI related questions.

Requirements:

  • Good command of English – both spoken and written skills on at least B2 level.
  • 8x5 support, India Standard Time
  • Location: PH or IN
  • Must Have: AWS and PBI
  • Nice to Have: Azure (mainly SQL DB only)
  • 1 FTE (AWS) and 1 FTE (PBI)
  • Shift Needed: EARLY EMEA Shift (shift starts anytime between 10:30AM to 2:00PM PH)
  • Willing to work on a PH holiday and on a weekend as needed.

We Offer: - Stable employment. On the market since 2008, 1300+ talents currently on board in 7 global sites. - 100% remote. - Flexibility regarding working hours. - Full-time position - Comprehensive online onboarding program with a “Buddy” from day 1. - Cooperation with top-tier engineers and experts. - Unlimited access to the Udemy learning platform from day 1. - Certificate training programs. Lingarians earn 500+ technology certificates yearly. - Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly. - Grow as we grow as a company. 76% of our managers are internal promotions. - A diverse, inclusive, and values-driven community. - Autonomy to choose the way you work. We trust your ideas. - Create our community together. Refer your friends to receive bonuses. - Activities to support your well-being and health. - Plenty of opportunities to donate to charities and support the environment.**

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Management Consulting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Amazon Web ServicesPower BIMicrosoft Azure

Other Skills

  • Verbal Communication Skills
  • Open Mindset
Are you interested?

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