Job description

A Salesforce Architect will act as a trusted advisor and leader who partners with business stakeholders and the US Revenue Operations team to design a vision and architecture for a solution to a business problem.

Key Responsibilities:

Accurately gather business requirements and design appropriate solution architecture for the Salesforce platform.
Salesforce Subject Matter Expert Collaborate with internal and external partners for the definition, planning, modeling, governance, and implementation of Salesforce solutions.
Provide Salesforce technical leadership for multiple, related application builds.
Works in partnership with the Director of Sales Technology, Director of Project
Management and the Salesforce Admin Team on ongoing project planning efforts including implementation schedule, resource requirements, and identify dependencies.
Work with business stakeholders and the project team to help understand requirements, evaluate new features and architecture, develop a solution, or enhance existing solutions and help drive decisions.
Identify and help resolve conflicts between business requirements and technical capabilities. Provide guidance to the Salesforce Admin team on how these conflicts can best be addressed and resolved.
Works as the trusted advisor to the Director of Sales Technology and helps the company in the planning and development of a scalable and secure architecture on the Salesforce platform.
Document system architecture and keep documentation up to date as changes are made.
Provide as-needed technical advice/support for out-of-the-box Salesforce CPQ features and functions.
Participate in change management activities (UAT, training, communications, online help, business readiness, etc.) supporting program rollouts in partnership with Sales
Operations and other business operation teams.
Effectively communicate both verbally and written at multiple levels in the organization.
Build Revenue Operations team trust, respect, and strong cross-departmental relationships.

Required Qualifications:

Bachelor's degree in - Computer Science, Business, or a related field, or equivalent experience required
Being certified in computer languages that are pertinent to the role is an advantage.
10+ years of experience in delivering solutions for customers, which includes at least 5 years of experience in the Salesforce platform.
5+ years of experience in designing, architecting, and delivering solutions on the Salesforce platform.
Experience in designing and developing software components and having a strong Service Oriented Architecture and integration background within Salesforce.
Proven experience in IT architecting solutions in multiple business domains
Experience providing guidance to a team of developers/administrators to ensure the successful implementation of projects on the Salesforce platform.
Experience in Salesforce (SFDC) CRM with end-to-end implementation
experience.
Integration experience, including integrations between different business systems and working with integration tools.
Proficiency in programming using Salesforce SFDC, Force.com, JavaScript, and XML and their use in the development of CRM solutions.
Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, LWC and implementing new instances of Salesforce.com from scratch.
Strong practical deployment knowledge of LWC, Salesforce Configurations, APEX classes, APEX Web services, API, AppExchange Deployment, and Salesforce.com S-Controls.
Experience in choosing suitable software, hardware and suggest integration methods.
Help resolve technical problems as and when they arise.
Carry out testing procedures to ensure systems are running smoothly.
Ensure that systems satisfy quality standards and procedures.
Good Anticipation and Problem-Solving skills.
Ability to deal with pressure, prioritize, and manage time well.
In-depth knowledge of quality standards, key design patterns large data volume limitations, and best practices.
Must be amenable to working remotely (Occasional RTO 2-3 times a year for the client visits)
Must have a stable and fast internet connection
Amenable to working on night shift schedule

Certifications (Must have at least 3 of the certifications below):

Salesforce Advanced Administrator certification
Salesforce Applications Architect certification
Salesforce Systems Architect certification
Salesforce Technical Architect certification
Salesforce CPQ certification
Knowledge of integration technologies (ESB, ETL), Service Oriented
Architecture (SOA) and middleware tools/applications (i.e.: MuleSoft, Jitterbit)

Other Skills: