First Year Associate Program for Business Analysts
This program is an onboarding of 8 candidates into 4-6 business units. Our recruitment of candidates is rigorous and thorough. These individuals will have a full year of dedicated onboarding which will involve rotations into various business units. While each candidate may be prequalified for a specific business unit, the rotation will allow not only for a more comprehensive understanding of Net at Work solutions, but also a decision early on for the best placement. The group will operate as a team for much of the initial training, sponsored by our People and Learning Department. They will also work independently on the assigned business units. There will be three rotations in all. Each rotation assignment will be six to seven weeks. The first two weeks of each rotation are training weeks. At the completion of the rotation cycles, candidates will be assigned to a specific business unit.
For the first six months, First Year Associates will be assigned a group mentor from the People and Learning team who they will meet with twice a week, once as a group and once in a one-on-one session. Assessments from training will be reviewed as will feedback from respective consulting managers. Periodic team events will be held such as luncheons, offsite team building activities and visits to client sites (some in person; some virtual).
This is a hybrid role, that is, both in office and remote.
Position Overview:
The First Year Associate Business Analyst’s role is to support the implementation and on-going services for information systems and operations systems in support of core organizational functions. Using both business and technical skills, the Business Analyst work directly with clients to understand business requirements with enough detail and clarity to document and outline proposed solutions as well as provide troubleshooting support during testing, training and production use of core line of business applications (ERP, CRM, HRMS). This individual will manage communications directly with clients throughout the client lifecycle, apply analytical and problem-solving skills to help identify, communicate, and resolve systems issues, and uncover opportunities for our clients to maximize the benefits of their technology investments.
Job Responsibilities:
· Requirements Gathering & Analysis:
o Collaborate with clients (decision makers, systems owners, end-users) to understand their business needs.
o Translate business needs into clear, documented system requirements.
o Create clear and comprehensive specifications, diagrams, and charts to guide configuration teams for core business applications.
· Solution Configuration & Optimization:
o Assist in the configuration & automation of business applications, third party add on products and custom development/enhancements for core business applications (ERP, CRM, HRMS).
o Analyze existing systems to identify opportunities for improvement and leverage their full potential.
· Client Services & Support:
o Assist with deployment of new integrations to existing core business applications.
o Coordinate and perform in-depth tests (including user involvement) for modified and new systems.
o Provide user training for core business applications.
o Troubleshoot issues during testing, training, and production use of business applications.
· Client Communication & Relationship Management:
o Serve as a part of the consulting team throughout the client lifecycle, owning communication and setting clear expectations.
o Identify, communicate, and resolve system issues related to core business applications to ensure client satisfaction.
o Help clients maximize the return on their technology investment in core business applications.
· Documentation & Tracking:
o Maintain detailed and accurate work logs to track progress and ensure project transparency.
Job Requirements:
· Bachelor’s degree in Finance, Accounting, Computer Science, Management Information Systems, Business Management or related field
· 0-2 years of related experience
· 3.4 GPA required
Core Competencies:
· Communication Skills: Communicates well one-on-one, in small groups and public speaking. Keeps people informed. Writes clear, precise, well-organized documents using appropriate vocabulary, grammar, and word usage.
· Analysis: Identifies significant problems and opportunities. Determines root causes and offers appropriate solutions.
· Client Focused: Monitors client satisfaction and establishes partner relationship with clients. Visible and accessible to clients.
· Pragmatism: Generates sensible, realistic, and practical solutions to projects.
Salary range: $60,000 to $65,000.
Please note that the quoted pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) experience, including industry or product specific experience, education, knowledge, skills, and abilities, as well as internal equity, alignment with market data, and/or other applicable laws.
We provide competitive, affordable, and diverse benefit programs that support your total health – from healthy body to healthy mind. These benefits support you in all aspects of life:- Paid Time Off
- Health and Welfare (Medical, Dental, Vision)
- Retirement Planning (401k with matching contribution)
- Flexible Spending Accounts
- Health Savings Accounts (with company contribution)
- Identity Theft Protection
- Employee Assistance Program (EAP)
- Legal Benefits
- Pet Insurance
- Life and AD&D Insurance
- Short- and Long-Term Disability Insurance
- Accident, Critical Illness, and Hospital Indemnity
