Lead Telecommunications Instructor - Remote

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Vertex – Technology & Training Solutions – Lead Telecommunications Instructor – Remote

The position you are applying for is with Vertex Technology & Training Solutions which was formerly Raytheon Global Training & Logistics.  The Vertex Company acquired Raytheon Global Training & Logistics in December 2021.

VERTEX OVERVIEW

The Vertex Company is a services solutions provider that operates as a federal government prime contractor.  With over 7,000 employees in 200 locations worldwide, the Mississippi-based company offers vertically integrated solutions for defense and commercial customers.

Delivering integrated turnkey lifecycle support from concept definition, to engineering and manufacturing, through end of life support of complex systems and platforms, Vertex offerings include all levels of aviation maintenance, worldwide contractor logistics support, systems engineering and integration, specialized onsite mission execution, high consequence training programs for defense and commercial customers, and integrated supply-chain solutions.  Over our 50 year history, we have perfected the balance of cost, schedule, and performance to offer high-quality solutions that consistently exceed customer requirements.

The Vertex Company is a Federal Contractor and must comply with Federal mandates.  All employees may be required to obtain a COVID-19 vaccination as a condition of continued employment. A medical or religious accommodation may be granted on a case-by-case basis. In order for an accommodation to be considered, you must submit the COVID-19 Vaccination Accommodation Request form. 

Vertex is a portfolio company of American Industrial Partner (AIP), an operationally orientated private investment firm with a 30 year track record of working with management teams to build scaled world class businesses (www.americanindustrial.com).

Position Scope and Charter:

Vertex Professional Services has a great opportunity for an experienced telecom technician to move from the field and share your knowledge with the next generation as a Lead Telecommunications Instructor!

Job Duties

Training Delivery (Approximately 50%)

Deliver technical training content to new hire technicians in the telecommunications field

• Classes include Pole Climbing and Ladder Safety, Copper Installation and Repair, Fiber Installation and repair, and other safety and skills related training as applicable

Deliver technical training content to intermediate/advanced level technicians in the telecommunications field

• Classes include Cable Trouble Isolation, Fiber to the home, Confined Spaces, Aerial Lift, and other safety and skills related training as applicable

Travel will be required to deliver sessions remotely (Approximately 50%)

Training Operations Management (Approximately 50%)

Processing collected training requests and reporting out results

• This information is used in a scheduling meeting prior to scheduling

Scheduling resources based on demand and customer agreed to priority

• Allocating Instructors, tools, equipment, and facilities to meet the needs

Resource tracking

• Manage shipment and tracking of training resources as they are moved to support remote training

Delivery Support

• Maintain library of delivery curriculum for instructor access
• Field and support requests from team members

Special Projects as required

• Support course development by providing subject matter expertise

General Responsibilities

• Work in concert with the Program Manager, Training Administrator, Instructors, and LMS Administrator

• Establish and maintain positive, professional, and collaborative relationships with internal and external partners including co-workers, employers, and professional organizations
• Must know, or when necessary, acquaint themselves with the rules, regulations, and standards for the safe operation of specific training topic being delivered and disseminate to the team
• Coordinate instructor training (T3) for new hire instructors as well as experienced instructors as needed

Required Skills

Four years practicable experience servicing customer orders in the telecom industry including but not limited to:

Field Experience:

• Installation, change, repair and removal of drops, cables, and associated wiring
• Installation, and maintenance of fiber-optic cable to curb terminal
• Installation of private lines and circuits
• Use of appropriate tools, equipment, and supplies
• Experience using diagnostic tools and equipment
• Maintenance of all analog/digital carrier systems for subscriber o Maintenance splicing on copper and/or fiber-optic cable

Good safety record based on consistent implementation of safety standards:

• Familiar with common safety and compliance training courses such as personal fall protection, confined spaces, use of sharp tools, hand, and eye safety, etc.

Excellent verbal and written communication skills to include strong public speaking skills

Intermediate computer skills, including the use of the internet, Microsoft Office products and email

Proven ability to learn quickly and work independently

Must be available to work extra hours as needed

Must be able to travel and deliver training at satellite locations as needed – Approximately 50%

Desired Skills

2 years teaching adult learners technical topics

Experience in pole-climbing and ladder safety

Experience working within a team environment on multiple projects

Ability to visualize and verbalize technical concepts in understandable terms and be instructionally savvy to deliver clear and effective instructional content

Training operations management experience

Essential Functions

While performing the duties of this position, the employee is frequently required to sit, stand, bend, kneel, stoop, communicate, reach, and manipulate objects

Ability to lift up to 35 pounds, handle and climb ladders and poles, using a variety of hand/motorized tools

Manual dexterity and coordination are required while working in the shop/lab areas as well as operating equipment such as computer keyboard, monitor, projector, calculator, printer and standard office equipment

Required Education

Associates degree in a technical field or related degree or two-year technical educational certification

Four years of relevant technical field experience may be considered in lieu of degree

This position requires a U.S. Person who is eligible to obtain any required Export Authorization.

Vertex is committed to building a diverse and inclusive environment in which we recognize and value each other’s differences as well as fostering a culture that promotes its core values: Professionalism, Integrity, and Respect. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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