Fraud Analyst

Summary

Kuda is a money app for Africans on a mission to make financial services accessible, affordable and rewarding for every African on the planet. We’re a tribe of passionate and diverse people who dreamed of building an inclusive money app that Africans would love so it’s only right that we ended up with the name ‘Kuda’ which means ‘love’ in Shona, a language spoken in the southern part of Africa.

We’re giving Africans around the world a better alternative to traditional finance by delivering money transfers, smart budgeting and instant access to credit through digital devices. We’ve raised over $90 million from some of the world's most respected institutional investors, and we’re rolling out our game-changing services globally from our offices in Nigeria, South Africa, and the UK.

About the role

We are seeking a highly skilled and detail-oriented Fraud Analyst to join our dynamic Fraud Team. In this role, you will play a key part in managing fraud queries, proactively preventing fraud incidents, and ensuring the security of our customers' finances.

Key responsibilities:

• Identifying and investigating cases of fraud across our various channels
• Implementing measures to mitigate fraud risks and prevent fraudulent activities
• Monitoring all electronic transactions to detect suspicious patterns
• Handling escalations and providing timely resolutions to fraud-related issues
• Collaborating with internal stakeholders to identify trends and implement control measures
• Providing investigative findings on reported fraud cases to customers

Requirements

• Bachelor's degree in a relevant field

• Minimum of 2 years of experience in fraud analysis or a similar role
• Strong analytical and problem-solving skills
• Knowledge of fraud prevention techniques and technologies
• Proficiency in using fraud detection tools and software
• Excellent attention to detail and ability to work with large volumes of data
• Good communication skills and ability to collaborate effectively with cross-functional teams
• Ability to work in a fast-paced environment and handle multiple priorities

Benefits

Why join Kuda?

At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:

• A great and upbeat work environment populated by a multinational team
• Career development & growth
• Access to world-class L&D
• We are advocates of work-life balance and offer a 3 day per week remote working option
• Competitive annual leave
• Competitive pension
• Perkbox
• Life assurance
• We are advocates of work-life balance and offer a 3 day per week remote working option
• and more…
  

Kuda are proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Kuda is considered based on merit, qualifications, competence and talent.

We don’t regard colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.