Role Overview:
- Onboarding: initial account analysis and account launch/creation on different platforms
- Reporting – all wins and successes along with roadblocks and troubleshooting
- Relationship Management: keeping constant and consistent communication with clients and providing all necessary data updates.
- Owning formal communication via email and informal communication via Slack
- Prepare for weekly meetings to deliver updates with confidence and professionalism
- Host weekly meetings and support with additional workshops (as needed) to get the client results
- Support the approval process of strategizing, coordinating, and launching new creative assets (including photo/video ads + copy)
- Look for opportunities to post quick updates on the pulse of their campaigns (what’s working, what’s not working, technical issues, access to assets, etc)
Team Facing:
- Keeping the media buying and creative teams up to date with all relevant client communication, requests, feedback, etc.
- Keeping the team accountable by following up on all outstanding tasks
- Requesting performance updates to share with the client
- Maintaining a standard on data, creatives, copy, and assets by approving internally before revealing to the client
Candidate Prerequisites:
Non-negotiables:
- English speaker (US/first language)
- Comfortable presenting on Zoom and operating different advertising platforms
- 3-4 years of experience as an Account Manager in the digital marketing space
- Can comfortably manage projects and move tasks
- Up to date with latest media buying practices
- In-depth knowledge of different advertising platforms and the ability to explain technical nuances to clients
- Up to date with the latest marketing trends
- Great understanding of design, video, copywriting, and content creation practices
- Works well with team members, open to feedback
- Proficient with G-Suite applications, ClickUp, and Slack
- Sensible approach towards prioritization
- Fantastic organizational and time management
- Strong decision-making and problem-solving ability
- Meticulous attention to detail
- Ability to follow instructions clearly
More details:
- Flexible, full-time remote job (work from home)
- Bonus structure available on business-wide ad spend and client retention (open to discussion)
Good luck!
