IME - Program Development Manager

Installation Made Easy (IME) provides software and process management that enable retailers, manufacturers, and contractors (providers) to offer installed home improvements to homeowners in a convenient, consistent, and affordable manner. IME senior management has over 100 years of retail management and home improvement industry experience.

Program Development Manager

Location: Remote

Salary Range: $65,000 - $125,000

Level: Manager or Director

Reports to: VP- Business Development

The Program Development Manager (PDM) is a cross between an Account Executive, Project Manager, and Client Implementation Manager. The primary responsibility of the PDM is to drive projects across the organization to completion. The PDM will develop, plan, and implement new initiatives and home improvement programs. The PDM will also serve as a contact for ongoing relationships with our retail partners and manufacturers.

The PDM will have frequent interaction with all departments as well as senior and executive level management. This position is highly visible and can have huge impacts to the companys success very quickly!

The ideal candidate is confident, charismatic and has presence. The candidate should be comfortable interfacing with all levels of an organization and be able to handle stressful situations with calm and grace. Additionally, the PDM should have good business sense and be able to apply sound judgment in complex situations. The candidate should be self-motivated and able to work independently in a remote environment.

Essential Functions:

• Produce reports, timelines, and graphics to communicate expectations and progress to management, clients, and other relevant parties.
• Work as liaison between the business and development on all new programs.
• Maintain internal projects records and track project status.
• Conduct product demos for new programs.
• Work with other departments to gather requirements for projects, track daily status for all projects, and collaborate with other departments for project implementation.
• Work with Operations teams for all retail partners to provide analytic support.
• Work with retail partners and affiliates to identify and correct any software bugs.
• Write development requirements.
• Coordinate with manufacturing partners to provide assets and copy to marketing team for marketing email blasts.
• Maintain regular communication with Operations teams to ensure they are informed of new programs and features.
• Build relationships with retail partners, manufacturing partners, and affiliates through regularly scheduled meetings.
• Analyze internal processes and make suggestions for rapid process improvement.
• Perform other duties as required.

Minimum Qualifications:

• Bachelors degree in Business Administration or related field
• Proven track record of ability to handle multiple priorities simultaneously and to drive projects to completion
• Perfectionist with details
• Ability to prepare and present clear, concise, executive presentable reports.
• Ability to work independently and complete work on schedule.
• Excellent verbal and written communication skills.
• Computer literate, including proficient in Microsoft Office Suite and ability to type 50+ WPM
• Excellent organizational and time management skills, with proven track record of meeting or beating deadlines.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

We are an Equal Opportunity and Drug-Free Workplace.

The Job Description is not an exhaustive statement of all duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications. The Job Description does not constitute an employment contract of any kind.

Benefits to working with IME:

• 100% remote work environment
• Employer provided equipment
• Medical, dental, and vision insurance
  • Health savings plan includes employer contribution to health savings account
• Medical and dental flexible spending accounts
• Company paid basic life, short-term disability, and long-term disability insurance
• 401K plan with employer match
  • Company matches 100% of the first 4% of salary deferrals
  • All contributions, including employer contributions, are 100% vested immediately
• Employee discount program for Electronics, Groceries, Travel, Entertainment, and more
• Employee assistance program
• Pay on demand
• Critical illness, hospital indemnity, group accident, and legal insurance
• Paid time off
• And more!