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Shipping Manager

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

United States

Nomad Internet Scaleup https://nomadinternet.com/

51 - 200 Employees

See more Nomad Internet offers

Job description

This is a remote position.

Key Responsibilities:

1. Shipping and Receiving Oversight: Manage all aspects of shipping and receiving, ensuring timely dispatch and delivery of products. Oversee the handling, packaging, and storing of goods in preparation for shipping.

2. Inventory Management: Keep accurate records of inventory levels and ensure the availability of necessary shipping materials. Implement inventory control processes to minimize losses and maximize efficiency.

3. Logistics Coordination: Coordinate with logistics companies and courier services for shipping. Negotiate contracts and rates with shipping carriers to optimize costs.

4. Quality Control: Ensure the quality and safety of products during the shipping process. Implement and oversee quality control measures to maintain the integrity of goods.

5. Team Leadership and Training: Lead and manage the shipping department team, providing training and guidance to staff members. Foster a team-oriented environment that encourages efficiency and productivity.

6. Compliance and Documentation: Ensure compliance with shipping regulations and laws. Maintain accurate records and documentation for all shipping activities.

7. Customer Service: Address customer inquiries and issues related to shipping. Work closely with customer service teams to resolve any shipment-related complaints or problems.

8. Process Improvement: Continuously assess and improve shipping processes for greater efficiency. Implement new technologies or methods to enhance shipping and receiving operations.

9. Budget Management: Manage the budget for the shipping department, including cost analysis and reporting.

10. Emergency Response: Handle emergency situations effectively, such as delays or damaged goods, ensuring minimal impact on company operations and customer satisfaction.