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Digital Architect - REMOTE

Remote: 
Full Remote
Work from: 
United States
Resource Informatics Group, Inc logo
Resource Informatics Group, Inc SME https://www.rigusinc.com/
51 - 200 Employees
About Resource Informatics Group, Inc
We are a staffing solutions and IT Solutions company that provides you with a platform to find the right fit for your desired job profile. The employment situation is constantly shifting with the changing times, and we are here to ensure that you gather the workforce that compliments your long-term goals. We understand the struggle of the search for talent that accommodates the skills and qualifications for specific profiles, one that blends in with the theme of your organization. We aim to be the best available source for young talent to find their dream jobs, by helping them narrowing down their options to the most suitable work profiles available in the market. At RIG, we consistently work towards creating the latest technology that may not only simplify your work process but also provides you with the most cost-effective solutions. We work hard to make sure that your business strives in the market to be on the top in your field.
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Job description

Job Description

Role : Digital Architect

This role is extremely strategic, and will drive the Omnichannel Architecture evolution. The recommendations and guidance that this person provides will directly result in future opportunities.

Duration: 6 months (immediate start)

Role Understanding:

  1. Capture Current Architecture (Baseline):
    1. Understand and capture current Northbound Architecture, comprising the Core Digital, Call Center Operations and Retail Operations. This will require working with Contractor Architects as well as Client's Architects – both Central IT and Local IT.
  2. Digital Architecture (Initiatives):
    1. Understand CDO's vision, Digital Transformation Roadmap and business drivers / needs, Digital Performance Objectives (eCommerce, eCare, Call Center, Retail).
    2. Understand Business Product Owners' feature & capability needs, and translate these into technology capabilities & Omnichannel solutions, working in lock-step with Technical Product Owners from the Digital Platform Team & Vendors)
    3. Work With LLA IT (Architecture) to solution integrations with downstream (Mulesoft, Salesforce, OSS/BSS, et) – HLD, LLD.
    4. Work with LLA's Design Team to understand design ambitions (Global Design System, UI/UX aspirations)
    5. Function as a gate-keeper to approve solution design for all Digital Initiatives
  3. Architecture Evolution:
    1. Understand technology roadmap for products that are currently used in the northbound (Digital, Call Center, Retail) landscape and continuously evolve architecture for solutions and applications with a goal towards standardization, reusability and scalability in the short and medium term, and productization in the longer term
    2. Understand current CI/CD pipeline, and work towards evolving CI/CD to fit the client's current and future needs
    3. Focus on evolving architecture solution to support omni-channel operations (eCommerce, eCare, Call Center, Retail)
    4. Evaluate emerging technology options and provide detailed evaluation reports and guidance to Digital Platforms Leader and Chief Digital Officer for decision-making
    5. Continuously evaluate opportunities to automate manual processes through Robotics Process Automation, etc.
  4. Underlying Technology Stack:
    1. The Omnichannel Architect is expected to have experience of architecting solutions in the following broad areas : CMS, Cloud Commerce, Mobile Apps based on iOS & Android, Cloud infrastructure (AWS preferred), Middleware, Digital Analytics, Digital Marketing, RPA, CRM – Sales & Service, Payment Gateways, Problem Resolution Mgmt., and Retail POS
    2. The current Digital landscape includes a plethora of products that include: Directus CMS, SAP Commerce Cloud + Telco Accelerator, Mulesoft, SAP Emarsys, AWS, etc., and frameworks including PWA Ionic, Angular, Node JS, etc.
    3. Understanding of TM Forum Open API Standards and micro-service architecture.

Required profile

Experience

Spoken language(s):
French
Check out the description to know which languages are mandatory.

Hard Skills

MiddlewareSalesforce Commerce CloudDigital TransformationIonic NativeWireless ArchitectureContent Management SystemsMobile Application DevelopmentTechnology AssessmentPayment GatewayRetail OperationsTechnology RoadmapsAmazon Web ServicesOpen StandardsMicrosoft Dynamics CRMSAP EWMNode.js (Javascript Library)MuleSoftCI/CDProgressive Web AppsAnalyticsRobotic Process AutomationAngular (Web Framework)
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