In 2010, the company (www.user.com.sg) is founded with a firm, purposeful conviction that innovation is driven by fulfilling human needs – that true progress in the digital world is achieved by creating a satisfactory user experience through exceptional UI UX design and development. Today, USER is one of Southeast Asia’s leading digital solutions firms delivering bespoke digital transformation and web development services, custom usability testing, web and mobile app development, and more to local and international businesses, and even government organisations. We are a long-time partner of Singapore’s GovTech on key projects and one of the region’s foremost agile development firms, with certified coaches and experts in our agile team. As a pioneer in user experience consulting, USER offers comprehensive answers to companies wanting to know their users better. Our in-house team of research experts offers user research, focus group services, web design, and customisable CMS. Singapore is where our corporate headquarters is located, and we have branch offices and talents across Vietnam, China, Japan, and the Philippines. We’re committed to bringing businesses closer to their market with better human experience. Our focus is on U.

Job description

Research, plan, execute, and manage the company's digital marketing campaigns, including web, search engine optimization and marketing, social media, and display advertising
Develop audit-based proposals and execute SEO/SEM campaigns to increase brand awareness, drive traffic, and generate leads
Create dashboards, data visualizations, campaign, and website performance reports, and data-based insights and recommendations
Measuring, analyzing, and reporting on the performance of marketing campaigns and identifying areas for improvement
Design, built, and manage the company's online presence, including the website and other online platforms
Create tailored-fit proposals and recommendations for prospective clients and existing projects
Conduct technical web audit, keyword research, and competitor analysis
Ensure all online content is up-to-date and aligns with the company's brand guidelines
Manage the company's branding and produce creative assets such as graphics and visual materials for video production
Understand various digital marketing tools and strategies
Communicate effectively across different departments and manage projects effectively
Manage a team of search engine optimization specialists, web designers, developers, and copywriters
Get involved in planning, promotion, and announcement of corporate events
Other tasks/functions that may be assigned by the Company as per business requirement

Requirements:

Bachelor's degree holder in Advertising, Communications, Journalism, English, or a related field
Proven working experience in digital marketing, advertising, research, and design field
Solid knowledge of website analytics and ad-serving tools
Experience with A/B testing and other multivariate experiments
Working knowledge of HTML, CSS, and JavaScript development and constraints
Strong analytical skills and data-driven thinking
Deep knowledge of trends and innovations in the digital agency field
The ability to work independently and manage multiple projects simultaneously

Required profile