Job description

Position: Salesforce Developer

Location: Nashville, TN / Remote is also option

Duration: 12 months

Client: Farm Bureau Health Plans

Responsibilities and expectations for this position includes:

Collaborate with stakeholders to understand and validate business requirements
Design, develop, and maintain custom solutions within the Salesforce platform
Creating and adhering to project timelines
Application testing
Maintain documentation and ensure all processes are well-documented and organized
Troubleshooting and resolving platform issues
Participate in release and change management planning and deployment
Ensure compliance with regulatory requirements and company policies
Participate in end-user training for custom solutions
QUALIFICATIONS
Education: Bachelor's degree in computer science, software engineering, or a related field, or equivalent combination of education and experience in a related field.
Work Experience: 3 to 4 years' experience in a Salesforce Developer role. Equivalent work experience in a related role may be considered.
Skills/Competencies: A successful candidate for position will possess the following skills and/or competencies:
Focus – The ability to remain focused on priority tasks, despite distractions, is required. The person must be dedicated to their role, team and company and understand their role within the organization.
Problem Resolution – Ability to identify and resolve issues quickly and efficiently. They must understand the end to end processes. Must take ownership of issues and follow them through resolution. Resolves issues and not the symptoms.
Proactive Thinking – The ability to take initiative to make improvements. Anticipate customers' needs and looks for ways to improve the customer experience by reducing issue reoccurrence.
Communication – Speaks clearly and demonstrates a positive attitude in every situation. Always listens and asks questions when needed. Responds in a pleasant, patient manner when dealing with stressful situations. Ability to present complex technical concepts to both technical and non-technical personnel
Customer Skills – The ability to interact with customers in a polite and professional manner. Is respectful and manages difficult or emotional situations well.
Professionalism – Uses time efficiently. Treats others with respect and consideration regardless of their position.
Teamwork – Contributes abilities to accomplish the team's goals. Is open to new ideas, builds strong working relationship with peers and values diversity. Encourages others and gives credit to others for their accomplishments. Puts team goals ahead of personal objectives.
Flexibility – Handles a wide range of tasks, responds to changes in direction and priorities. Accepts new tasks, responsibilities and assignments. Able to work outside of an ordinary routine. Handles multiple tasks according to priorities.
Ability to work independently with minimal supervision and effectively manage time and resources
Experience with Salesforce Health Cloud, Vlocity, and MuleSoft
Experience with Salesforce APIs and MuleSoft to create and maintain custom integrations
Adhere to Salesforce development best practices
Excellent Analytical Skills
Ability to manage multiple projects
Analyze business needs and develop functional, non-functional and technical specifications
Develop technical and functional requirements
Create and maintain documentation of configurations, processes and procedures
Other projects and tasks as needed