Client Insights Consultant

Let’s be unstoppable together!

Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at www.circana.com. **

What will you be doing?**

Client Insights Consultant will be responsible for working with our client as a valued business partner working within the exciting and dynamic Beauty world. Key responsibilities include owning the Circana relationship with the client, while providing value added insights and though leadership, to help frame brand and retailer strategy. Consultant will need to be knowledgeable with many products and services, and be effective in identifying the best resources to support the client opportunity. Additionally, the Consultant will lead the client in maximizing their return on contracted products. **

Job Responsibilities**

Advanced Analytic Skills: Demonstrate ability to analyze and interpret data and translate it into meaningful solutions for clients:

• Approach client with coherent, actionable, and fact-based data/recommendations appropriate to their business needs.
• Continually provide analytical solutions and business insights to address any business gaps and/or opportunities and create value for the client.
• Identify business issues and opportunities and suggests the appropriate level analytic solution/approach.

Consultative Selling: Apply knowledge of the business, industry, and domain to identify, create and close business opportunities:

• Ask questions to test assumptions and challenges the status quo.
• Synthesize information on a variety of issues; translate the information into a project framework that ultimately provides solutions for clients.

Impactful Presence: Demonstrate strong interpersonal communication and presentation skills; present a professional image:

• Become trusted by client, Circana client solutions teams, Circana cross functional organizations, Circana business partners and considered a domain expert and business partner.
• Actively participate in Brand/Strategy planning meetings.
• Demonstrate a flexible approach to communication; adapt messages quickly to the appropriate level or function with poise and polish.

Client Focus: Consistently act with client satisfaction in mind and follow through on commitments to ensure the needs of the client are met:

• Develop and maintain a deep understanding of customer needs and requirements.
• Help customers identify solutions to problems they did not know they had.
• Regularly and proactively communicate with the client-facing teams, including soliciting feedback to continually improving the relationship.
• Track and organize multiple work streams against multiple clients and manage time and resources against changing priorities.
• Develop/deliver best in class reporting through insightful design and automation.

Requirements

• 4 Year Degree / Advanced degree a plus
• Minimum 5 Years of experience
• Expertise in Microsoft Office: Excel, Powerpoint, Word
• Knowledge of CPG industry / Beauty knowledge a plus

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Center on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent, always striving for continuous improvement
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
• Commit to each other: Contributing to making Circana a great place to work for everyone

Location

This position can be located in the following area(s): Remote, Able to work East Coast hours

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $64,000 to $125,000.