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End User Support Analyst - (Remote)

Remote: 
Full Remote
Contract: 
Work from: 
Tennessee (USA)

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Nesco Resource Human Resources, Staffing & Recruiting SME https://www.nescoresource.com/
501 - 1000 Employees
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Job description

Logo Jobgether

Your missions

URGENT NEED!
This role has the potentialto convert to FTE for the right candidate.
Job Responsibilities:
  • Completing Physician/Facility Adds and Updates - Entering/Updating data from ticketing system request into HomeCare HomeBase application
  • Making updates in HomeCare HomeBase to patient data based on requests through ticketing system
  • Processing Mobile Device orders received in ticketing system - emailing mobile vendor information, using standard templates, from ticket to complete setups.
  • Reaching out to agency workers via email, webex or phone to clarify or confirm information from ticket request.
  • Other projects as assigned that would be related to data entry or basic administrative tasks.
  • Strong customer service skills are required

Required profile

Experience

Spoken language(s):
Check out the description to know which languages are mandatory.

Soft Skills

  • Customer Service

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