Strategic Account Manager (Acumatica ERP)

Utilizing their sizzling sales skills and keen analytical abilities, our Strategic Account Manager will collaborate with business leaders across the country, providing them with the guidance, industry insight, and custom software solutions needed to positively transform the way they do business. If you’re a fearless software sales professional who routinely smokes their sales goals, we’ve got a blazing, game-changing opportunity that’s tailor-made for you. Transform your career with Blytheco today. Remote role (USA).

The Growth Opportunity:

Our Strategic Account Manager will develop long-term relationships and partnerships with customers, becoming a trusted advisor to the C-Level Executives and Key Decision Makers of an organization. This role serves as the client’s primary advocate, understanding the clients short-term and long-term strategic objectives through in-depth analysis and continual assessment. The Strategic Account Manager will partner with an Account Management Specialist, internal team members and our Partner Team to provide clients with the fresh tools and robust solution needed to achieve their business goals.

An Accomplished Strategic Account Manager Will:

• Partner with Account Management Specialist to provide on-going account management to our existing ERP customer base by developing trusted, advisory partnerships with client decision-makers across the entire organization, including finance, sales, marketing, HR, and IT.
• Provide guidance, mentorship, and training to Account Management Specialist.
• Conduct in-depth discovery meetings, targeted at understanding, capturing, and identifying the complex business requirements and operational objectives of the customer.
• Produce professional, timely, and thorough Statements of Work (SOW’s), capture and document detailed customer information and notes in our CRM tool.
• Drive the sales activities for our ERP solutions, enhancements, professional services, custom development, and third-party solutions by collaborating with cross-divisional team members to deliver thought-provoking, strategic solutions that thoroughly address the needs of our customers.
• Work with both our internal and external teams to create and execute on strategy for add-on solutions and renewals.
• Manage client retention and ensure timely client subscription payments.
• Conduct quarterly business reviews and annual renewal reviews.
• Act as an internal project manager to ensure recommended solutions are delivered on-time
• Achieve and exceed monthly and quarterly sales/call/meeting quotas.
• Learn and assimilate product knowledge, target-market, and product positioning for the solutions through online and in-person training. Become an expert in the ERP sales environment.
• Follow modern technology sales best practices and methodologies.
• Promote continuous personal and team member growth by giving and receiving coaching utilizing revenue intelligence tools.
• Coordinate and attend in-person meetings with customer base (overnight travel will be required).

Your Daily Journey to Success Includes:

• Maintaining and enhancing the client experience with a cadence of touch point, follow up, and educational/informational phone calls and/or emails.
• Scheduling and conducting in-depth discovery meetings with clients and arrange customized software demonstrations.
• Writing Statements of Work (SOW’s) for professional services engagements.
• Creating a personalized plan of strategic engagement for each client.
• Identifying and engaging with POR (Partner of Record) prospects via phone or email.
• Obtaining pricing for solutions and services, including pricing from 3^rd party vendors or ISV’s
• Entering and updating client information and notes into our CRM.
• Attending weekly team meeting, touch point meeting with manager, and company meetings, as required.
• Scheduling on-site client visits and booking travel arrangements.
• Traveling to client sites (Minimum of 10 clients site visits per quarter).

Breadth of Knowledge & Experience You’ll Bring to the Table:

• 5+ years of ERP or CRM software sales experience required.
• Subject matter expertise across manufacturing, distribution, and services is strongly preferred.
• Familiarity and experience with project management tools and methodologies is a plus.
• Exceptional verbal and written communication skills and professional presence and demeanor.
• Outstanding organizational, time management, communication, and listening skills required
• Working knowledge of MS Office, Outlook, and proficiency with CRM tools (NetSuite or Acumatica).
• Ability to travel, as needed, is required

Unique Talents and Traits You’ll Share with the Team:

• A passion for software sales; radiating positive energy and enthusiasm.
• A competitive nature and entrepreneurial spirit fueled by drive and determination.
• The ability to understand prospective buyers’ strategic goals and present clients with unique perspectives. 
• Talent for cultivating genuine connections and building trust through candor and transparency.
• A high level of personal and professional accountability.
• Ability to function in collaborative, team-oriented, matrix environment, and build strong relationships with managers, colleagues, and internal clients.

Benefits and Perks:

We recognize that our success begins and ends with our valued team members, so we pay it forward by offering a comprehensive lineup of benefits & perks that promote health & wellness, work/life harmony and peace of mind.

• Competitive compensation plan (Total Targeted Compensation Annual Range $110K-$150K+)
• Medical, dental, vision coverage
• Company-paid life insurance
• Options for additional insurance coverages
• 401(k) Plan
• Paid Time Off accruals
• Company Paid Holidays
• Work from home opportunity
• Tuition reimbursement and continuous learning opportunities
• Employee Recognition and Leadership Programs
• Annual Company Conference – “Quest for Excellence”
• Employee Referral Bonus Program
• Opportunities to give back to the community by participating in Blytheco’s humanitarian support efforts
• Our award-winning culture
• That incredible feeling of satisfaction that comes from knowing that what you do truly does make a difference!