Salesforce Solution Architect SR - Sales & Service Cloud

Overview:

We are in search of an accomplished Senior Salesforce Solution Architect with a wealth of experience in designing and implementing robust solutions within Salesforce, with a primary focus on Sales and Service Cloud. As a senior member of our team, you will lead the charge in translating intricate business goals into scalable and efficient Salesforce architectures. We are seeking an individual with true Salesforce architecture design expertise, a deep understanding of best practices, and the ability to drive complex projects to success.

Responsibilities:

1. Strategic Solution Design:
   • Lead the strategic design and architecture of Salesforce solutions, with an emphasis on Sales and Service Cloud.
   • Collaborate closely with business stakeholders to understand intricate business requirements and translate them into innovative and scalable solutions.
2. Technical Leadership and Mentorship:
   • Provide strong technical leadership and mentorship, guiding development teams in the implementation of solutions aligned with best practices and industry standards.
   • Mentor and coach development teams on advanced Salesforce development and architecture principles.
3. Sales & Service Cloud Mastery:
   • Act as the foremost subject matter expert for Sales and Service Cloud, staying at the forefront of the latest features, functionalities, and best practices.
   • Design and implement solutions that leverage Sales and Service Cloud to their maximum potential, driving business outcomes.
4. Cross-Functional Collaboration:
   • Collaborate effectively with cross-functional teams, including business analysts, developers, and administrators, to seamlessly integrate Salesforce solutions into the broader enterprise architecture.
   • Engage closely with stakeholders to grasp their evolving needs and strategic objectives.
5. Scalability, Performance, and Optimization:
   • Architect solutions with a focus on scalability, high performance, and long-term sustainability.
   • Conduct regular assessments and reviews to ensure ongoing optimization of Salesforce solutions.
6. Governance and Compliance Oversight:
   • Establish and enforce governance policies pertaining to Salesforce architecture and development.
   • Ensure compliance with industry regulations and internal policies.
7. Comprehensive Documentation and Communication:
   • Generate thorough technical documentation for Salesforce solutions, ensuring that all architectural decisions and designs are well-documented.
   • Communicate complex technical concepts effectively to non-technical stakeholders.

Qualifications:

• Extensive and proven experience as a Salesforce Solution Architect, with a primary focus on Sales and Service Cloud.
• Salesforce Certified System Architect or Salesforce Certified Application Architect certification is mandatory.
• In-depth mastery of Salesforce platform capabilities, features, and limitations.
• Strong expertise in Salesforce best practices and design patterns.
• Demonstrated leadership in overseeing complex Salesforce implementations.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively across technical and non-technical teams.
• Significant experience with integration technologies and patterns related to Salesforce.
• Proficiency in leading and facilitating architectural discussions and decisions.

If you are a seasoned Senior Salesforce Solution Architect with a passion for shaping transformative solutions within Sales and Service Cloud, we invite you to be a key player in our team. Join us in driving innovation, excellence, and success in our Salesforce ecosystem. Apply now to contribute your expertise to our commitment to excellence in Salesforce architecture.