Case Coordinator

Job Title: Case Coordinator

Job Type: Permanent

Job Title: Case Coordinator

Location: Abu Dhabi, United Arab Emirates

Job Type: Full-time

About Us: Skills Hub Recruitment is hiring for its client which  is a leading provider of healthcare services committed to delivering patient-centered care in Abu Dhabi. We are currently seeking a dedicated and detail-oriented Case Coordinator to join our dynamic team. If you have a passion for coordinating patient care, collaborating with multidisciplinary teams, and ensuring seamless healthcare services, we invite you to apply for this impactful position.

Responsibilities:

1. Case Management:
   • Coordinate and manage the overall case management process, ensuring the delivery of quality and timely healthcare services.
   • Collaborate with healthcare professionals to develop and implement individualized care plans.
2. Patient Advocacy:
   • Advocate for patients' needs and rights, ensuring they receive comprehensive and compassionate care.
   • Serve as a liaison between patients, families, and healthcare providers.
3. Coordination of Care:
   • Facilitate communication and coordination among members of the healthcare team.
   • Organize and oversee appointments, tests, and consultations to ensure continuity of care.
4. Documentation:
   • Maintain accurate and up-to-date patient records, including assessments, care plans, and relevant documentation.
   • Ensure compliance with regulatory standards and organizational policies.
5. Resource Utilization:
   • Optimize the use of healthcare resources by coordinating services efficiently and avoiding duplication.
   • Assist in identifying appropriate community resources and support services.
6. Patient Education:
   • Provide information and education to patients and their families about their medical conditions, treatment plans, and available resources.
   • Reinforce healthcare provider instructions and recommendations.
7. Quality Improvement:
   • Contribute to quality improvement initiatives by participating in case reviews and evaluations.
   • Implement changes to enhance the efficiency and effectiveness of case coordination.
8. Crisis Intervention:
   • Respond to crisis situations and coordinate appropriate interventions in collaboration with the healthcare team.
   • Work to resolve issues affecting the continuity of patient care.

Qualifications:

• Bachelor's degree in Healthcare Administration, Nursing, Social Work, or a related field.
• Proven experience in case coordination or a similar healthcare role.
• Knowledge of healthcare regulations and compliance standards.
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills.
• Graduate of Bachelor's Degree (preferably related to medical).
• With at least 2 years of work experience as a Case Coordinator or Patient Relations Officer in a healthcare facility such as Homecare, Hospital, Medical Center, or Clinic.
• With Good Communication Skills in Arabic & English.
• Immediately Available.

Skills:

1. Communication:
   • Excellent verbal and written communication skills.
   • Ability to communicate effectively with patients, families, and healthcare professionals.
2. Interpersonal Skills:
   • Strong interpersonal skills to build positive relationships with patients and the healthcare team.
3. Organizational Skills:
   • Efficient organizational skills to manage multiple cases and responsibilities.
   • Attention to detail to ensure accuracy in documentation.
4. Problem-Solving:
   • Analytical and problem-solving skills to address challenges in the coordination of patient care.
5. Team Collaboration:
   • Ability to collaborate with various healthcare professionals and support staff.
   • Foster a collaborative and positive work environment.

Skills Hub is an online recruitment portal based in Abu Dhabi.

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