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Call Center Representative (Remote) US CITIZENS ONLY

extra holidays - extra parental leave
Remote: 
Full Remote
Work from: 

Offer summary

Qualifications:

High School Diploma required; Associates or Bachelors preferred, Retail, sales, food service, marketing, or Customer Service Experience preferred, Strong keyboarding skills, Outstanding verbal communication and customer service skills, Bilingual in Spanish and English a plus.

Key responsabilities:

  • Respond to inbound telephone inquiries and schedule appointments for dental practices
  • Handle questions and concerns with compassion and utilize sales tactics to meet set goals
  • Complete various tasks as assigned by Call Center Leadership team
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PerunHR Human Resources, Staffing & Recruiting Small startup
2 - 10 Employees
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Job description

Responsibilities

  • Respond to high volume inbound telephone inquiries from potential patients of the dental practices we support
  • Schedule and confirm new patient appointments
  • Compassionately handle questions/concerns as helping consumers is our #1 goal
  • Use trained sales tactics to reach company goals of appointments set
  • Various duties as assigned by the Call Center Leadership team

Minimum Education & Experience

  • High School Diploma required; Associates or Bachelors preferred
  • Retail, sales, food service, marketing, or Customer Service Experience preferred
  • Strong keyboarding skills.
  • Outstanding verbal communication and customer service skills.
  • Bilingual in Spanish and English a plus
  • Passion for helping others
  • Drive to succeed and desire to grow within an organization

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Non-Verbal Communication
  • Typing
  • Self-Motivation
  • Customer Service
  • Compassion

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