Offer summary
Qualifications:
5-6 years experience in Voice Communication technology and Server hardware and software, Certifications like MSCA, RHCSA, CCNA are preferred along with troubleshooting skills.
Key responsabilities:
- Handle Customer Service, Incident Management, Fault Rectification, and Team Support
- Supervise Change Management ensuring correct materials and procedures adhered to
- Manage Project Implementation by liaising with the customers project team and provide clear reports on progress
- Be flexible to attend ad-hoc requests, extended work hours, and take on additional duties as required