Technical Support Executive

Job Description

• 3-5 years of total experience in the IT industry.
• 1-3 years of legal experience preferred.
• Bachelors degree (include BCA holders as well)/Diploma Degree in Computer Science or Information Technology.
• Hands-on experience with Windows OS and Microsoft Office applications/software.
• Some experience in any one of the programming languages would be helpful.
• Some experience in .Net/Dot Net. would be helpful.
• Hands-on experience of SQL would be helpful.
• Constructing SQL queries to interact with the database.
• Strong Analytical skills to interpret the data from an existing dataset.
• Basic knowledge of IIS, DNS, DHCP, SCCM, VMware, Active Directory.
• Hands-on experience in application support/software support/desktop support.
• Basic knowledge of Linux
• Ability to perform remote troubleshooting and provide clear instructions.
• Excellent problem-solving and multitasking skills.
• Customer-oriented attitude.
• Guide users with simple, step-by-step instructions
• Excellent communication skills both verbal and written (English).
• Strong experience is handling global clients.
• Open to work in all global shifts.
• Understanding of legal process is preferred.
• Experience working with legal software is preferred.
• Knowledge of case management software.
• Strong attention to detail
• Experience handling client data
• Experience reviewing and processing legal documents.
• Think out of the box to resolve complex issues.
• Adapt quickly to new situations.
• Learn new things quickly.
• Excellent Organizational skills
  
  Please apply on the Lifelancer platform at the below link for screening steps & quicker response.
  
  https://lifelancer.com/jobs/view/2a87734887523cb42c2a17986e3d1405