Sr. Salesforce Administrator

Sr. Salesforce Administrator (Volunteer)

*Note: The following is an opportunity for flexible, part-time, volunteer work. Please DO NOT APPLY if you are only looking for paid employment.* This is a remote-from-home position

WhoWhatWhy is seeking a part-time, entry level Salesforce administrator to assist in operations which include, but are not limited to, data management, creating documentation, and configuration/administration with related donor management systems.

WhoWhatWhy offers an opportunity to do exciting, meaningful work in concert with other smart and talented professionals committed to producing, publicizing, and funding great content in the public interest.

Check out WhoWhatWhy.org. You’ll quickly see that we’re a credible solution to the raging debate over whether the news is “fake” or not,” with agenda-free research and bracingly fresh analysis. Not left-wing, not right-wing, not consensus-seeking. We just want the truth — whatever it is.

And because we’re straight to the point, we make clear that we’re a nonprofit that wasn’t funded by a zillionaire and that we decline to accept corporate ads. Our revenue is entirely based on public support, and our budget is modest, so we currently rely primarily on motivated, skilled individuals who work as volunteers. However, anyone who can help us significantly improve our fundraising can expect to move toward compensation over time.

If you are ready to plunge into an exciting “disruption” of the news space — and can commit to 6-8 hours a week on an ongoing, weekly basis, working remotely on your own schedule, with occasional meetings during traditional business hours (Eastern time) — we’d love to hear from you.

ESSENTIAL RESPONSIBILITIES

Salesforce Administration

• Work with departments to develop solutions for business needs that translate into Salesforce projects
• Create articles for Salesforce operations and knowledge documentation
• Train Jr. Salesforce Administrators toward positive career growth

Department Duties

• Manage data and security of Salesforce org
• Maintain weekly backups of org data
• Proactively plan and participate in Salesforce training as needed or required

KNOWLEDGE AND SKILLS

• Understanding Salesforce apps and tools to include: reports, user provisioning, object and field management
• Advanced knowledge of Salesforce concepts such as building triggers, Apex coding, and Visualforce
• Experience with creating internal documentation
• Experience working with Sales teams (preferred, but not required)

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

• 3+ years of experience in Salesforce administration on a project based team
• Dedication to lifelong learning and willingness to advance knowledge about the Salesforce infrastructure and non profit operations

Perks

• Gain valuable experience in Salesforce administration
• Work with a great team to learn about non profit operations

Expectations

The Sr. Salesforce Administrator is expected to maintain contact with the organization and team via weekly meetings, communication via Slack, and training sessions as needed.

To Apply

Send your resume and a customized cover letter explaining why you’re a good fit for this position. (We will not review applications that appear to be mass submissions.) If there is no option to attach a cover letter, please send a cover letter to [email protected]. Please also confirm your understanding that this will be, at least initially, a volunteer position. Thanks!