Offer summary
Qualifications:
Experience in customer service or customer support is advantageous, ideally with exposure to complaint management and ticket systems such as Zendesk., Strong communication skills and ability to empathize with customer needs..Key responsabilities:
- Serve as the main point of contact for general customer inquiries and more complex cases, from signing up for a subscription to returning the vehicle.
- Collaborate closely with other teams to find the best solutions for customers, whether through direct phone interactions or handling written inquiries.
