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Azure Cloud Specialist / Customer Success Engineer

Remote: 
Full Remote
Work from: 

gertrud digital GmbH logo
gertrud digital GmbH Information Technology & Services Scaleup https://www.gertrud.digital/
11 - 50 Employees
See more gertrud digital GmbH offers

Job description

gertrud digital is the digital assistance for assistants. Created as a joint venture between one of Europe's largest media companies and the Microsoft Partner of the Year, we are conquering the market with our SaaS products. We support companies from medium-sized businesses to DAX-listed corporations in the digitalization of their board offices. Our products are integrated with Microsoft Teams and digitize the preparation, execution and follow-up of board meetings and committee work.


We make Board Meetings easy

And that's just the beginning!

Do you want to be part of the founding team?


How your exact role can look like and how many hours you work from where, we discuss best in person.


YOUR TASKS:

  • Install and configure gertrud for multiple clients on Azure platform
  • Troubleshoot and resolve technical issues related to Azure services
  • Collaborate with clients to understand their requirements and provide solutions
  • Maintain installation instructions documentation
  • Continuously improve deployment automation and cloud architecture
  • Provide technical support to clients as needed
  • Collaborate with internal development team to
    • Fix bugs at customer site
    • Optimize deployment and architecture


Required profile

Experience

Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Verbal Communication Skills
  • Collaboration
  • Customer Service

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