Epic Digital Products Manager

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Summary:

The Digital Products Manager (DPM) is responsible for providing vision, guidance, and direction for an assigned set of Digital applications (products) and resources. The DPM will manage a team of Product Owners who help to carry out that work. These applications include, but are not limited to: member portal, provider portal, website, provider directory, mobile applications, digital therapeutics, etc. Supports and analyzes business operations during build decisions. Prioritizes requested changes to applications. Manages software updates. Ensures alignment with the digital delivery methodology and overall CCHCS IS methodologies. Establishes direction and support for the team.The DPM must have exemplary communication and presentation skills and a history of delivering successful products, projects, and/or programs. They must work well under short timelines and able to deliver iterative value. A successful candidate will be comfortable with abstract or ambiguous requests and able to translate them into actionable work items for their team.

Qualifications:

• Bachelor’s degree required (Preferably in Health Care, IT, Business, or a related field) – Marketing, English – Communications.

• 5+ years’ experience working in an IT or similar environment required – program mgmt., any tech or software company, product mgmt., ecommerce, digital agencies, etc.

• 1-2 years of experience in a supervisory or management level role preferred, ideally with a cross-functional team.

• 3+ years product, program, or project management preferred.

• Experience working in a health care environment preferred.

• Familiar with enterprise change management processes.

• Experience with Epic applications, ideally MyChart, Care Link, Haiku/Canto, Care Companion.

• Experience with Health Plans preferred.

Certification/Licensure:

• Agile or lean experience or certification preferred (PSPO, CSPO, SAFe POPM, or similar).

• Must be Epic certified within 6 months of hire.

About Us:

Cook Children's Health Care System

Cook Children's Health Care System offers a unique approach to caring for children because we are one of the country's leading integrated pediatric health care delivery organizations. Patients benefit from the integrated system because it allows Cook Children's to use all of its resources to treat a patient and allows for easy communication between the various companies by physicians with a focus on caring for children and adolescents.

Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.