Job Description
We solve our customers’ problems. Within Software and advisory (S&A) services, UL Solutions’ Enterprise Sustainability business focuses on solving some of the most pressing world challenges - renewables, energy transition, sustainability, health & wellbeing, return to work and people safety. We do this through Renewable Energy Advisory and Digital Services, Environmental, Health and Safety Software & Learning programs, best in class Sustainability and ESG reporting software with UL 360, advisory services, subject matter experts and Healthy Buildings testing and verification. **
Responsibilities**
▪ Serves as the main point of client contact for speciality Software products/services throughout the sales cycle
▪ Maintains ongoing relationships after the initial sale has closed to convert software renewals effectively
▪ Specific to the customer’s current technology platforms and systems, communicates the value proposition of assigned speciality products/services to clients based on highly technical knowledge
▪ Actions on opportunities to sell speciality Software products/services
▪ Works with account managers on discovery and opportunity identification for assigned speciality products/services
▪ Collaborates with the Scoping Team in gathering customer requirements
▪ Brings in additional technical resources (e.g., engineers) when needed to support sales opportunities of assigned speciality products/services
▪ Provides input to the account owner during the account planning process on potential growth opportunities within the assigned solution area
▪ Makes connections and builds trusted advisor status with relevant account owners
▪ Supports smooth hand-off of customers to implementation teams or E&A customer success post-sale
▪ Supports development of Global Account Manager and Strategic Account Manager multi-year account plans in Software by providing insight on area of specialization (specific product/service)
▪ Contributes to the development of strategy for their assigned specialized Software products/services by providing input on customer needs, pain points, trends, etc. to product /service manager
▪ Maintains ongoing plan to prioritize a portfolio of accounts and maintain relationships throughout the year, identifying opportunities for software renewal
▪ Under moderate guidance, performs product demos and advises customers on how to integrate software into an existing IT environment
▪ Uses technical credibility to build relationships with buyers and centres of influence, in support of GAM, SAM and Key Account Managers (serving Global accounts)
▪ Works under moderate guidance of the sales leadership on proposals and closings in the field for assigned speciality product/service sales as directed by GAM, SAM or regionally focused Global support KAM
▪ Works collaboratively with Enterprise Account teams (GAMs, SAMs, KAMs) to introduce our software products within verticals **
Qualifications**
About Us
A global leader in applied safety science, UL Solutions transforms safety, security, and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth.
The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission.
We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future.
From the adoption of electrification to the enablement of 5G and new mobility, we collectively look toward new frontiers, working for a safer world. Our science is your advantage. **
Mission:** Working for a safer world
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