New Entrant Employer Support Manager - South (London, South East and South West England) - 1561

Job Title: New Entrant Employer Support Manager

Location: Mobile role to cover the South (London, South East and South West England, Kent, Hampshire and Somerset)  

Permanent Role

Salary: £49,500

CITB is committed to Safeguarding and promoting the welfare of learners and expects all staff and volunteers to share this commitment. Appointment to this position in England and Wales is subject to an Enhanced Disclosure check from the Disclosure and Barring Service (DBS).

Role Purpose:As a member of the Customer Engagement management team, to provide the leadership contribution necessary for the effective operation of CITB, to externally and internally be an advocate of CITB’s purpose, aims and vision, and to work effectively with others across CITB in order to achieve CITB’s objectives.To provide management expertise and direction on generating new business in New Entrant Training and Apprenticeships, providing clear direction for the New Entrant Task Force and engaging in key internal and external relationships to maximise opportunities for developing the training infrastructure.

Role Accountabilities: - To set and manage performance against relevant aims and objectives for the Task Force team within a designated area in order to achieve regional objectives around increasing the number of new entrant starts and completions. - Link industry/employer demand to development of available provision within the area through close working relationships both internally and externally. - Role model CITB behaviours and competencies as outlined in the CITB behavioural competency framework - Effectively communicate the vision and direction for the task force team, aligned to the aims and objectives of CITB; ensure the portfolio is understood in the context of the wider CITB business plan. - Provide guidance and ensure adherence to all Corporate Policies and Standards; demonstrate personal adherence to the Corporate Responsibilities for the role - Provide input into setting budget(s) for own area and then track and manage spend against budget. - Continually assess resource needs to ensure effective delivery of team objectives; identify and secure the internal and external resources that enable the team’s contribution to the achievement of CITB objectives. - Research / obtain insight into customer needs in order continually improve the customer experience. Apply analytical skills in order to be able to evaluate information. - Ensure problem solving and decisions take into account a range of appropriate sources, both internally and externally - Use advanced communication skills, influencing and diplomacy skills with external partners and employers, in order to be able to achieve the right outcome for the Team.

Knowledge, Skills, Qualifications and Experience:

Essential at appointment - Educated to degree level or equivalent with relevant professional/management qualification, or equivalent level of knowledge gained through extensive relevant experience - Knowledge and experience of publicly funded training programmes, training provision and apprenticeships delivery. - Knowledge and experience of business development and accessing hard to reach customers - An understanding of how own business area integrates with other business areas in order to achieve the goals of CITB - Understanding of the latest developments and policy direction in FE and Training - Experience in managing a team - Business Development Skills Experience in contributing towards planning, budgeting and policy development - Communication, influencing and diplomacy skills in order to be able to achieve the right outcome for the business

Special Conditions/Other Requirements:• Travel as required across the South of England and occasionally across the UK• Full, clean driving licence• Overnight stays required

Benefits: - 33 days holiday per year (Including bank holidays) - Flexible benefits including childcare vouchers, cycle to work and insurance - Pension scheme - Employee discounts - Long service awards - CITB recognition scheme - Employee assistance programme