Avaya Training Instructor

JOB TITLE : Avaya Training Instructor

DUTIES :

72201V Supporting Avaya Aura Components

• Shall provide 40 hrs. of instruction for course number 72201V Supporting Avaya Aura Components.
• Identify the components of the Avaya Aura® Core Architecture
• Define the role played by Avaya Aura Device Services in supporting the Avaya Aura Core
• Describe fundamental voice network processes and standards
• Use appropriate tools to validate system status and collect system and network data
• Diagram call and message flows
• Use the lessons learnt in this course to isolate issues and/or present a package of information to assist the next level of support
• Provide Avaya Aura Core Components Certified Exam

71801V Integrating and Supporting Avaya Messaging R11

• Shall provide 32hrs of instruction for course number 71801V Integrating and Supporting Avaya Messaging R11.
• Explain the Avaya Messaging Architecture and Components
• Perform High Availability Server Preparation and Installation
• Execute the Integration with Avaya Aura (TCP and TLS)
• Summarize the Avaya Messaging platform and operating system requirements
• Perform Server Configuration and Testing
• Configure Avaya Messaging Web Portal
• Execute the Language Pack Installation
• Setup the E-mail Integration
• Practice Maintenance and Troubleshooting routines about Avaya Messaging
• Provide Avaya Messaging Support Certified Exam.

20800V Implementing and Supporting Avaya Session Border Controller Dependencies

• Provide 24 hrs. of instruction for course number 20800V Implementing and Supporting Avaya Session Border Controller Dependencies.
• Implementing and Supporting Avaya Session Border Controller on a non-Avaya Platform
• Describe the purpose of ASBCE and its place within the Enterprise Communications environment
• Identify required components for integrating ASBCE with non-Avaya Communications Platforms, including certificates and licensing
• Deploy ASBCE High Availability and integrate it with a non-Avaya Communications Platform (Asterisk)
• Describe the features provided by ASBCE to the Enterprise Communications environment
• Perform implementation of ASBCE features, including SIP Trunking, Transcoding and Transrating .
• Describe troubleshooting techniques and tools available on ASBCE
• Perform fault finding on ASBCE using available tools
• Describe maintenance techniques and tools available on ASBCE
• Perform maintenance tasks, including creating an administrator login, creating backups and generating and accessing report
• Implementing and Supporting Avaya Session Border Controller – Platform Independent Online Test.

EDUCATION & QUALIFICATIONS :

• Shall possess knowledge of Avaya Training.
• Minimum two to three years Instructor experience within the last five years.