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Tier 1 Payroll Support Specialist

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Salary: 
33 - 48K yearly
Work from: 
Pennsylvania (USA)

PrimePay logo
PrimePay SME https://www.primepay.com/
501 - 1000 Employees
See more PrimePay offers

Job description

Do you love to build, innovate, create and collaborate? Come grow your career and make an impact with PrimePay - a growth focused, flexible and established Human Capital Management (HCM) SaaS technology company.

As we continue our evolution and growth into a leading HCM SaaS technology provider to businesses, we are seeking our next Tier 1 Payroll Support Specialist. The Tier 1 Payroll Support Specialist is responsible for building and solidifying relationships with our clients. Because our clients aren’t just a number, they’re family.

At PrimePay, we are seeking those excited to build, create, and innovate. We are problem-solvers who move quickly, collaborate with agility and differentiate through people, purpose and commitment. With a 30+ year history, we are writing the next chapter of our journey with a focus on great technology, a People First Culture and a commitment to personal and professional growth. At PrimePay, our extraordinary people create our future every single day. Interested? Join us in our evolution!

A day in the life of a Tier 1 Payroll Support Specialist may vary, but you can always count on: - Being the primary contact for processing our client's payrolls and providing online payroll support - Guaranteeing payrolls are processed timely and accurately - Processing new hires, changes, deductions, etc. for the clients - Provide technical support, answer questions, and troubleshoot any issues - Completing adjustments, as needed, to help with tax compliance - Assisting with quarterly and annual reporting requirement

If this sounds like you, then you probably have these qualities we’re looking for too. We need someone who: - Is a great problem solver and has proven customer service skills - Has a shining attitude and is optimistic - Knows their way around a computer - Isn’t afraid to jump into a new software program (must be tech-savvy) - Finds multi-tasking second nature - Can’t wait for the next level of their career

PrimePay Offers: - A competitive salary in the $17 - $25/hour range based on experience - Access to personal, group training and career advancement - Leadership development through individualized support and career mentoring - Medical, dental and vision insurance, 401(k) with match, paid time off, paid holidays, flexible spending account, life insurance and STD/LTD

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Multitasking
  • Problem Reporting
  • Problem Solving
  • Adaptability
  • Customer Service

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