Description
Position at Net at Work
Net at Work provides next-generation technology solutions and services that enable our clients to unleash the power of their businesses. These solutions are customized to meet the demands of specific industries through the integration of best-of-breed applications. With expertise in finance, accounting, operations, workforce management, and customer experience, Net at Work serves as a trusted advisor, helping small- and mid-sized businesses keep pace with the competition, win new customers, improve profitability, and thrive in the digital economy.
Having started with just two employees, Net at Work is now more than 300 employees strong, and we are still growing. We are looking to expand our team with experienced professionals who share our core values and are problem solvers, promise keepers, collaborative integrators, inspiring coaches and driven intrapreneurs.
Our Sage Intacct team is hiring a talented Project Consultant professional to join our team. In this role you will hold primary responsibility for crafting a solution that helps the customer maximize the benefit of their Sage Intacct solution investment. Specifically, you will work directly with customers to identify and document business requirements, configure the solution, and deliver client training. Additionally, the Sage Intacct Consultant will work with other consultants, customer support, and sales team to develop and close services projects and maintain customer relationships to ensure customer satisfaction and ease of on-going support.
Responsibilities:
· Manage Sage Intacct implementations, leading project teams in defining, planning, and implementing the Sage Intacct solution.
· Document processes, timelines, and responsibilities and leverage appropriate tools and resources.
· Build relationships with customers and work closely with them to achieve the best solutions to maximize product use, benefits, and functionality.
· Work with customers to understand key objectives / challenges / requirements and map their processes to Sage Intacct.
· Train customers to most effectively achieve the requirements identified.
· Specify any custom requirements, such as interfaces, custom functions and custom reports
· Align with the customer to deliver the implementation through to handover to support
· Work with the customer post project to ensure longer term value is being delivered by the system in the key areas for that customer.
Qualifications:
· Minimum of 3 years’ experience implementing Sage Intacct and related solutions required.
· A strong interest in the use of system solutions to improve performance in an operational environment.
· Experience with requirements gathering, business process mapping and end-to-end process experience desired.
· Proven ability to manage conflicting priorities and set clear expectations with customers and internal stakeholders.
· Ability to travel 30% as required
· College degree in Accounting, Business Management, Information Systems or related fields from an accredited college or university preferred
Competencies:
· Excellent written and verbal communication: Presents oneself clearly and articulately when speaking, uses appropriate language tailored to the audience.
· Customer Service Orientation: Positive attitude and an awareness and willingness to respond to customers to and meet their needs, requirements, and expectations; Active and empathetic listening; Clarifies customers’ needs or expectations, when doubt exists; Provides a timely response to customer’s requests; Actively inform customers/team members of intentions.
· Analytical and Critical Thinking: Review and manage information with attention to detail; articulate and resolve complex problems.
· Quality Focused: A recognition of the value of doing things the right way; having a high sense of reliability and thoroughness in your actions.
· Action Oriented: When you see a problem, you solve it using your technical savvy and or collaborating with internal resources.
· This position is a virtual position and may require travel to client locations.
Salary range: $80,000-$110,000 plus bonus. “Please note that the quoted pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) experience, including industry or product specific experience, education, knowledge, skills, and abilities, as well as internal equity, alignment with market data, and/or other applicable laws".
EOE/Diversity & Inclusion Statement
Net at Work is dedicated to unleashing the power and potential of our employees and teams by creating a vibrant and inclusive workplace where each employee can be their best. We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We embrace and encourage equitable treatment of our employees and strive to create a work environment free of discrimination at all organization levels in all its forms, including but not limited to religion, racism, sexism, classism, heterosexism, ageism, and ableism. Net at Work recognizes the rights of all individuals to mutual respect and the acceptance of others without biases based on differences of any kind.
Net at Work is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status, or veteran status.
