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Remote IT Support Specialist - JO294-04

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Arabic Computer Systems logo
Arabic Computer Systems Information Technology & Services Large https://www.acs.com.sa/
1001 - 5000 Employees
See more Arabic Computer Systems offers

Job description



Responsibilities
  • Remote device management
  • Application and installation of security updates according to the procedures followed with cyber security
  • Installing protection systems on all devices of the Ministry's employees, according to cybersecurity requirements
  • Applying the client's requirements in the event that new systems are required to be installed on the employees' devices
  • Responding to a supportive system for the implementation of hardware updates
  • Requirements

    • +3 years of experience in a technical support role.
    • Strong knowledge of network connectivity and protocols.
    • Experience with remote desktop support tools such as TeamViewer and LogMeIn.
    • Ability to multitask effectively and meet deadlines in a fast-paced environment.
    • Excellent communication skills, both written and verbal.
    • Ability to work independently as well as in a team environment.

    Required profile

    Experience

    Level of experience: Mid-level (2-5 years)
    Industry :
    Information Technology & Services
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Other Skills

    • Multitasking
    • Ability To Meet Deadlines
    • Verbal Communication Skills
    • Teamwork

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