Creative Chaos is an integrated technology innovation firm that specializes in building MVPs for startups and Fortune 500 companies. Our mission is to help startups and enterprises bring their ideas to life. We believe that innovation can only be delivered through ruthless commitment, grit, and resolve of the team. Our process is driven by a proven MVP Development Framework and powered by passionate people who are committed to delivery and excellence. We specialize in building web applications, mobile apps and IOT solutions. Key Facts: • Established in 2000 • Headquartered in Boston • Global Delivery Network with offices in Europe, Middle East, South East, and Far East Asia • 300+ full-time associates globally • Specialize in product innovation and agile development • 400+ successful projects across multiple industry verticals • Focus on full life-cycle technology implementation and solutions • Diverse technology expertise

Job description

Job Summary

As a Senior VOIP Engineer at Creative Chaos, you will be responsible for designing, implementing, and maintaining the company's Voice over IP (VOIP) systems. You will work closely with cross-functional teams to ensure the smooth operation of VOIP services and provide technical support to resolve any issues that may arise.

Duties and Responsibilities

Design and implement VOIP systems based on business requirements and industry best practices.
Configure and maintain VOIP equipment such as IP phones, gateways, and session border controllers.
Monitor and optimize VOIP system performance, troubleshooting and resolving any performance issues.
Ensure the security and integrity of the VOIP infrastructure, including implementing security measures and conducting periodic audits.
Collaborate with cross-functional teams to integrate VOIP solutions with other systems and applications.
Provide technical support and guidance to end-users and resolve any VOIP-related issues.
Stay up-to-date with the latest technologies and trends in the VOIP industry.

Requirements

Bachelor's degree in Computer Science, Telecommunications, or a related field.
Minimum of 5 years of experience in designing and implementing VOIP systems.
Proficient in configuring and maintaining VOIP equipment such as IP phones, gateways, and session border controllers.
Strong knowledge of SIP, RTP, and other relevant protocols.
Experience with network troubleshooting and analysis tools.
Strong problem-solving and communication skills.
Ability to work independently and in a team environment.
Industry certifications such as CCNA Voice or CCNP Voice are preferred.

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