Customer Support Representative (English&Russian Speaking)

GrowMore Recruitment is a full-service, multi-specialist recruitment agency! We work across virtually all industry sectors, with clients ranging from small start-ups to global blue-chip companies and large public sector and not-for-profit organizations.

Looking for a career that lets you work from home and communicate with clients around the world? Look no further! Our team is seeking talented Russian-English customer support agents to join us in delivering top-quality interpretation services to our clients.

Responsibilities:

• Consecutive interpreting from English to Russian and vice versa in medical, banking, insurance, emergency, and customer service industry
• Taking notes to ensure accurate interpretation rendering
• On-line live audio and video interpreting via a PC application
• Applying necessary security, customer, and clients’ protocols in work, abiding to interpreting guidelines and procedures
• Constant improving of general and industry related vocabulary to ensure accuracy and up-to-date skill and knowledge
• Providing impartial assistance by bridging communications gap to both client and their customers, applying best customer service practices
• All other interpreting duties, closely following client’s lead

Requirements:

• Native or near-native proficiency in both Russian and English
• Willingness to work evening and night shifts
• A strong passion for language and culture, with a keen eye for detail and accuracy
• Excellent communication skills, both verbal and written, with the ability to build strong relationships with clients and colleagues
• Ability to work remotely and to use technology for communication and project management

Benefits:

• Remote working environment
• Flexible work schedule
• Competitive compensation
• Technology/equipment provided
• Paid training

If you're looking for a challenging and rewarding career in customer support, we encourage you to apply today!