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Start as fulltime Dutch customer service employee in Portugal

Remote: 
Full Remote
Contract: 
Work from: 
European Union

Offer summary

Qualifications:

Fluent in Dutch, high school diploma, good English level, Willing to work in Portugal for at least six months.

Key responsabilities:

  • Interacting with Dutch-speaking customers through phone, chat, and email
  • Providing excellent customer service for well-known brands like bol.com, Zalando, Netflix, Spotify, and more
YoungCapital logo
YoungCapital Human Resources, Staffing & Recruiting Large https://www.youngcapital.nl/
1001 - 5000 Employees
See more YoungCapital offers

Job description

Logo Jobgether

Your missions

Would you like to gain international work experience? Start as a Dutch customer service representative and work in Portugal!

What are you going to do:

As a fulltime Dutch customer service employee at a multinational in Portugal at a large, you will be the point of contact for Dutch-speaking customers of bol.com, Zalando, Netflix, Spotify, Mercedes, Nike and more.

In this position you will answer customer questions via phone, chat and email. The customers will feel understood and heard by your excellent customer service. **

Who are you?**

Are you sociable, comfortable on the phone, and enjoy helping people to the best of your ability? Then this is the job for you. **

Your workplace**

Of course, what makes this job extra fun is that you'll be working from beautiful Lisbon, in Portugal. The average annual temperature there is 21 C, and the city is located on the coast. So you can go surfing in the morning before work or finish the day with a drink on your balcony in the sun. Can you picture it? **

Workdays and -times**

You will be working for 40 hours per week with flexible working hours. It is important that you are available for at least 6 months.

What we offer:

  • A fulltime job as Dutch customer service employee in Portugal;
  • The option to live with colleagues in a nice (furnished) apartment;
  • Assistance with all kinds of practical matters surrounding your relocation, such as registering in Portugal and opening a bank account;
  • The opportunity to build an international network and to grow within the company as a manager, quality analyst or trainer;
  • A free Portuguese language course from the client (although you don't have to speak Portuguese while working);
  • Discount at the gym;

What we ask:

  • At least finished high school
  • You are fluent in Dutch and your English is at a good level
  • You are available to work and live in Portugal for at least six months
  • You feel at home in a changing and busy environment and have good communication skills

Extra information

Any questions? Then check out our comprehensive site on working in Portugal! #workabroad tussenjaar buitenland

Status Open Education Level Middelbare school Location Buitenland: Europa Working hours per week 40 Type of Contract Fulltime (startersfunctie), Fulltime (ervaren), Tijdelijke fulltime baan Responsible for Answering questions of customers Published at 10-11-2023

Apply

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Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Check out the description to know which languages are mandatory.

Soft Skills

  • Verbal Communication Skills
  • Socialization

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