Description
Position at Net at Work
Net at Work provides next-generation technology solutions and services that enable our clients to unleash the power of their businesses. These solutions are customized to meet the demands of specific industries through the integration of best-of-breed applications. With expertise in finance, accounting, operations, workforce management, and customer experience, Net at Work serves as a trusted advisor, helping small- and mid-sized businesses keep pace with the competition, win new customers, improve profitability, and thrive in the digital economy.
Having started with just two employees, Net at Work is now more than 300 employees strong, and we are still growing. We are looking to expand our team with experienced professionals who share our core values and are problem solvers, promise keepers, collaborative integrators, inspiring coaches and driven intrapreneurs.
Position Overview:
Our Acumatica team is looking to hire an Acumatica Manufacturing Consultant. The Acumatica Consultant’s role is to plan, design, develop, and launch efficient information systems and operations systems in support of core organizational functions as well as assist with upgrades, training, and support for the Acumatica solution. The business analyst works directly with customers to identify business requirements with sufficient detail and clarity to allow technical solution proposal development and deployment as well as use their problem-solving skills to help identify, communicate and resolve systems issues in order to maximize the benefit of Acumatica system investments. Additionally, the business analyst will work with other consultants, customer service, and sales team to develop and close services projects and maintain customer relationships to ensure customer satisfaction and ease of on-going support.
Job Responsibilities:
- Serves as Business Analyst for clients Acumatica implementations, leading project teams in defining, planning, and implementing the Acumatica solution.
- Have a strong working knowledge of ERP business software.
- Have professional exposure in business workflow.
- Have experience with product implementations.
- Project management experience in utilizing appropriate tools and resources to document processes, timelines, and responsibilities. Solid communication skills with good follow-up and follow-through on assigned tasks and responsibilities to timeline.
- Provide friendly phone, on-line, and on-site consulting services for our clients using Acumatica software (ERP).
- Works with customers to achieve the best solutions for customer to maximize product use, benefits, and functionality
- Develops and executes a challenging and interesting self-education and professional development plan.
- Perform other duties as assigned.
- Travel 30% required
Job Requirements:
- Bachelor's degree in accounting or computer science, information technology, quality assurance, or equivalent strongly preferred.
- Minimum of 5 plus years of experience using ERP solutions (i.e. Epicor, Dynamics AX, Sage or similar ERP software).
- 3 plus year experience implementing Acumatica Manufacturing ERP solutions.
- Understanding of operational processes and requirements in the ERP world, including but not limited to distribution and/or manufacturing with a functional competency in accounting, quote to cash, procure to play, operations, e-commerce or CRM functions highly desired.
- Experience in providing support related to product demonstrations and assisting in needs analysis and solution recommendations.
- Experience with project scoping, planning, requirements gathering, business process mapping and end-to-end process experience desired.
- Experience in utilizing defined and structured implementation processes and project management methodologies desired.
This position is a virtual position and requires travel to client locations in the US.
Core Competencies:
Communication Skills: Communicates well one-on-one, in small groups and public speaking. Keeps people informed. Writes clear, precise, well-organized documents using appropriate vocabulary, grammar and word usage.
Analysis: Identifies significant problems and opportunities. Analyzes problems and people in depth. Determines root causes and offers appropriate solutions.
Customer Focused: Monitors client satisfaction, establishes partner relationship with clients. Visible and accessible to clients.
Pragmatism: Generates sensible, realistic and practical solutions to projects.
EOE/Diversity & Inclusion Statement
Net at Work is dedicated to unleashing the power and potential of our employees and teams by creating a vibrant and inclusive workplace where each employee can be their best. We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We embrace and encourage equitable treatment of our employees and strive to create a work environment free of discrimination at all organizational levels and in all forms. Net at Work recognizes the rights of all individuals to mutual respect and the acceptance of others without biases based on differences of any kind.
Net at Work is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members that is free of discrimination and harassment. All employment decisions at Net at Work are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, gender, gender identity or expression, sexual orientation, national origin, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate.