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Associate, Settlement Services

extra holidays - extra parental leave

Remote:

Full Remote

Experience:

Junior (1-2 years)

Work from:

India

Offer summary

Qualifications:

1-2 years of international voice experience (preferably in Mortgage or Insurance industry) or excellent verbal and written communication for Freshers, Pass Versant test, Background in Mortgage or Settlement, ability to effectively communicate in a neutral/American accent, prior experience in a US customer-facing role, Pass the Versant test with score of at least 55.

Key responsabilities:

Serve as the main point of contact for buyers/lenders and stakeholders, read and rephrase title documents, support Title/Settlement processes, interact with multiple parties involved in transactions, ensure high-quality and error-free work consistently, meet assigned targets, report and address priority items, collaborate with team, complete tasks on time

Altisource Real Estate Management & Development Large https://www.altisource.com/

5001 - 10000 Employees

See more Altisource offers

Job description

Company Description

Are you up to the challenge of working directly with the Executive leadership of a US NASDAQ company on developing and organizing the financial strategy for different lines of business? If yes, keep reading!

At Altisource (NASDAQ: ASPS) we build world-class technologies and services for the mortgage and real estate industry and are well poised to help revolutionize how homes are bought, sold, and managed. In the US, we partner with 7 out of the top 10 mortgage servicers, operate one of the top three real estate auction websites, and manage a cooperative which represents a 15%+ market share of the $1.8tn US Originations market.

Our Innovation Starts with YOU!

Altisource’s Vision to drive innovation that powers the mortgage and real estate lifecycle is made possible by an inclusive culture that celebrates the diverse voices of our employees. We believe that diversity in gender, age, religion, ethnicity, sexual orientation, identity, physical ability, neurodiversity, socioeconomic background, and experience, fosters creativity, challenges groupthink, and makes our Company stronger. At Altisource, anyone can prosper and have a positive impact on our path toward success, irrespective of their background.

We are committed to fair and impartial hiring, training, and growth opportunities. We also provide employee training to help foster their ability to work with one another in an inclusive manner. Altisource is an Equal Opportunity Employer, and our employment decisions are based on merit, qualifications, and business needs.

Job Description

Key Duties & Responsibilities:

Be a single point of contact for the buyer/ lender and other stakeholders for the transaction with respect to work related to the Title/Settlement services
Need to read search documents and paraphrase title and other title commitment related matters
Support the Title/Settlement Services process, including providing required status/information to all the stakeholders involved in the transaction and answering questions about the property.
Interact effectively with multiple stakeholders involved in the transaction.
Should be capable of producing error free work consistently.
Maintain 100% quality yield
Should be a fluent English speaker.
Meet the output HRDs set by the business unit for the process
Research top priority items by providing detail investigation of complaints and disputes
Ability to discern matters that require escalation to Supervisor
Timely completion of all work assignments and projects
Maintain strong team alliance, ability to work with co-workers to meet and achieve team and department goals

Qualifications

Minimum 1 to 2 year of experience with international voice experience (preferably in Mortgage or Insurance industry). Freshers with excellent verbal and written communication can also be considered. Need all candidates to go through Versant test.

Critical Requirements:

Mortgage or Settlement background
Good communication skills
Ability to speak in a neutral/American accent
Worked in an international voice process serving US customers.
Clear Versant test with 55 as qualification score

Additional Information

WORKING AT ALTISOURCE ADVANTAGES

Prosperity

Competitive salary based on your experience and skills – we believe the top talent deserves the top rupee

Good Health

Comprehensive insurance plans ;- Medical insurance for employees and family, Personal Accident Benefit and Life Insurance for employees
Wellness Programs – Onsite doctor support, Psychologist, Counselor , Onsite health checkup camps etc.

And Happiness

10 paid holidays, plus 26 paid days off per year
Lots of employee engagement activities both offsite (examples include cricket/football games and annual company celebrations) and onsite (examples include office stress buster events and quarterly Living our Values celebrations)
Opportunities to join our community service initiatives, including Habitat for Humanity

Are you up to the challenge? What are you waiting for? Apply today!

If you have any questions or concerns, feel free to reach out to us at Careers@altisource.com

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.