Lead Business Analyst

Job Description

At Majesco, we believe in connecting people and business to Insurance in ways that are Innovative, Hyper-Relevant, Compelling and Personal. We bring together the brightest minds to build the future of Insurance; a world where Insurance makes life and business easier, more connected, and better protected.

If you are passionate about the power and possibilities that cloud technologies have unleashed and are looking to deliver transformative and innovative solutions that transform the customer experience, come join us!

Majesco is seeking a Lead Business Analyst, Configuration with knowledge of Life Insurance domain for North American Life & Annuity product line. Majesco has been identified in the ‘Visionary’ Quadrant as per Gartner’s report for L&A Product vendors in North America. **

All About the Role:**

• Collaborate with Product Owners to understand outcomes for a product release and translate them into business requirements for Policy, Billing & Claims.
• Product Business Requirements to be developed considering the industry requirements and validated by research.
• Requirements to be documented as features & user stories for the corresponding feature. Additional details including end to end business scenarios, user interface mockups and integration points should be included as collaterals.
• Develop and document functional specifications and use cases
• Work with developers to ensure that technical solutions meet business requirements
• Collaborate with QA team to ensure that test cases and scripts cover business requirements
• Conduct user acceptance testing (UAT) to ensure that solutions meet business requirements
• Support issue analysis/triaging and provide fixes during test phases, as well as production issue resolution to ensure key Product SLAs are met.
• Support project management and participate in project planning, status reporting, and issue resolution
• Maintain strong knowledge of life insurance policy administration systems, industry trends, and emerging technologies
• Work with product owners and solution architects to define the scope of configuration and estimate the efforts & duration to complete the configuration
• Take ownership while working in a SAFe Agile model with other BA’s, Architects to ensure that the end business & performance goals are met.
• Present and highlight features in product demos to wider audience / customer.

What You’ll Bring:

• Self-driven, highly motivated, outcome focused.
• Mindset of thinking end to end across the lifecycle of a policy instead of a transaction or module.
• Is keen to understand the product roadmap and give it life through high quality requirements.
• Innovative mindset to consider industry requirements and production scenarios with emphasis on error prevention and detection.
• First-time-right Quality mindset, strives for delivering the best customer experience, ambitious and growth mindset.
• Employ exceptional problem-solving skills.
• Excellent communication skills, and the ability to stay focused on completing tasks and meeting goals within a busy workspace.
• Willing to work across time zones and with remote teams.

All About You:

• 5 years of experience in Life Insurance domain with knowledge of Individual/ Group Insurance products
• 4 Years of experience in playing the role of Business Analyst in Policy, Billing or Claims.
• Any experience of working with or configuring US life insurance products in other software packages is a plus

Other Qualifications:

• Bachelor’s Degree in Computer Science or Engineering or Banking & Finance; Master’s degree a plus
• Experience with SAFe Agile Development practices and processes. SAFe Practitioner certification preferred.
• Experience with the Majesco Platforms/Products is a plus.
• Preferred Experience in configuration of banking or financial services products.
• Actuarial qualification will be preferred
• Extensive experience in creating complex excel workbooks, writing macros, or working in programming languages is a plus