Offer summary
Qualifications:
3+ years of tax preparation experience with at least 30 tax returns annually, Familiarity with tax laws, form 1040, and related schedules, PTIN required (obtainable online), Strong problem-solving and technical troubleshooting skills.
Key responsabilities:
- Provide individual tax support and preparation assistance through video-enabled software and chat
- Give accurate tax advice to customers using research materials and team support
- Assist customers in organizing and inputting data for tax returns
- Schedule customer meetings, document interactions, and follow up as needed