Offer summary
Qualifications:
Hold a BTS MAVA or AVA, Minimum of 2 years of experience is required, Proficiency in software tools like SIDEXA, DARVA, PHOTOTEL, DIVA, and Autoline is advantageous.
Key responsabilities:
- Customer reception, planning and organization of interventions
- Writing repair orders / work orders, proposing packages / additional sale of products and services
- Billing management, follow-up of claims files, documentation update and filing
- Managing complaints, promoting service offers, and customer loyalty