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Membership Support Consultant

Remote: 
Full Remote
Work from: 
Ireland

Offer summary

Qualifications:

Excellent phone manner, Previous call center experience.

Key responsabilities:

  • Answering and explaining packages over the phone
  • Updating data on the internal system
  • Providing good customer service
  • Managing a high volume of calls daily
Morgan McKinley logo
Morgan McKinley Human Resources, Staffing & Recruiting Large https://www.morganmckinley.com/
1001 - 5000 Employees
HQ: Dublin
About Morgan McKinley
Morgan McKinley has been successfully connecting talented candidates with career opportunities for over 30 years. It’s in our DNA to Go Beyond – above and beyond in fact – in doing what we do best. You’ll find us at the heart of established financial centres around the world, with offices based in Ireland, UK, Toronto, Hong Kong, Singapore, Shanghai, Tokyo, and Sydney. We also have an offices in Mahe, India. Our story began in Ireland, and our offices in Dublin and Cork still keep the home fires burning. Wherever we do business, we always put down local roots and engage with the community through CSR projects and charitable work. We have a multinational and multicultural team of over 850 amazing people, and as a result, you will find a vibrant and welcoming atmosphere in any of our offices. The original plan was simple. Find the market, and if there isn't one, create it. Go further and try harder than anyone else to serve our clients and our candidates, and enjoy the journey. For sure, we’ve got bigger… but our focus remains on being a career ally for our candidates and going beyond for our clients.
See more Morgan McKinley offers

Job description

Logo Jobgether

Your missions

Are you focused on providing five star customer service? Do you have an interest in Healthcare or Insurance? This could be the role for you.

This role offers fantastic opportunities to grow within a large well known firm. Whether you are just starting out in your career or someone who is more experienced and wants to progress down the line, apply today!

Location: Little Island and WFH

Duration: Permanent

Salary: €26,818 + annual performance based bonus

What will this role entail?

  • Answering a high volume of phone calls on a daily basis
  • Understanding and explaining various packages on offer
  • Updating information on the Internal data base
  • Offering a friendly service to each and every member

What do you need to have?

  • Excellent phone manner
  • Ability to end a difficult call on a positive note
  • Previous call center experience is desirable
  • A passion for customer service is essential

*** Apply today if you think this role is for you ***

Job Types: Full-time, Permanent

Salary: €26,000.00-€30,000.00 per year

Benefits:

  • Company pension
  • On-site parking
  • Work from home

Ability to commute/relocate:

  • Little Island, CO. Cork: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

Conflict ResolutionCall Center Experience

Soft Skills

  • Customer Service
Are you interested?

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